Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansa Problems Here Please I am in need of help here

Well all of a sudden every time I try to put my songs in MSC mode, it doesn't even show up in the player. This sucks, because on MTP mode everytime the Rhapsody player tries to read my sansa it suddenly stops and my sansa turns into a white screen (I know how to get rid oft that one). So my sansa seems broken of some sort I just need to find a way to fix this problem.

Posted by on

1 Answer

Re: Sansa Problems Here Please I am in need of help here

There is no fix yet. Sansa is trying to allow too many propietary users. Rhapsody interferes with WMP and WA. I would just drag and drop. organize in folders from the 'my computer' window

Posted on Aug 01, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Sansa C250 has worked great for about two years, up until now. I have over two hundred songs on it, it's a two gig. The thing is, no computer will recognize the files on it. It will recognize voice...

Sandisk about this problem songs not being recognized on the computer but still on the player:
Use this links as main help thread.

The standard connection type of C200 series is MTP = Media Transfer Protocol. In this mode you can see the connected device as a portable player.

Songs that are put on the player in UMS = Universal Mass Storage mode (also called MSC = Mass Storage Class), seeing the device as a removable disk can only be seen in the players' UMS mode and vice versa.

Check the setting of the USB mode on the display of the C250:

Main Menu
> Settings / USB / Autodetect or MSC mode

Autodetect = MTP mode: computer sees the player Sansa C250.
MSC mode: computer sees a removable disk.

Now 2 things could have happened:

1. Music is put on the player in MSC mode and now the player is
connected in MTP mode or vice versa.

2. There are bad sectors or corrupted files are transferred on the players' removable disk.
  • In case of bad sectors a recovery is possible: in MSC mode perform check disk as told in the link above.

  • In case of corrupted files a format of the device is needed. First a backup of all data has to be made. Next perform format. This can be done in 2 ways:
Using disk management:
Using Windows Media Player:

Option 2. having problems with the disk or data on the players' disk can also be solved by updating the firmware.
For firmware update see link:
Remember: before updating backup the data from player to the computer.

When more help is needed just post a comment.

Sep 25, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Does not show songs that were previously synced

1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??) 2. If you do not have it, install it from this location:  3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC  4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on). 5. Try other modes as well.

Jan 24, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

I can't delete songs from my Mp3.

I had the same problem.

On the MP3, go setting and then to USB.

There are two options: Auto Detect or MSC. One will be checked showing the current connection type. Select the other one and connect the Sansa to your computer.

For some reason, the Sansa doesn't recognize files loaded in MSC if you're connected in Auto mode and vis versa.

In MSC mode, it will show up as a devise with a drive letter. In Auto mode, there's no drive letter; it shows up as a removable devise.

Also note, you can only add Playlists in the Auto mode. MSC mode does not recognize Playlists or if it does, I haven't figured out how to do it

Dec 08, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa m250 playlists

First you need to set your Sansa m250 mp3 player to MTP mode:

) Tap your menu button and select "Settings" > "USB".
2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".

Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

However, the music can still be accessed by switching the player back to MSC mode.

To transfer a playlist using Windows Media Player version 10:

- Make sure device is showing as an "audio device" and in MTP mode
- Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list
- Select the Sync tab and click "Sync settings"
- Check "Synchronize device automatically"
- Set "View" to "All Playlists"
- Place a check next to the playlists they want to transfer to device
- Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.

Hope this helps

Aug 28, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa c250 not recognize in my computer

I have the same problems and did the same things you did until I update the Windows Media Player to 10. It works fine now.

Jul 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My Sansa e260 MP3 player is not working properly.

try changing to msc mode. go to settings and then usb mode

it has to be on msc mode to show up as a removable hardware

Jun 30, 2008 | SanDisk Sansa e260 MP3 Player

6 Answers

Computer won't read mp3 player

Same exact problem! Sorry I'm no help > My Sansa e250 has been working fine for about a year. No problems, I can charge and sync it. > Now all of a sudden I have a problem. > My PC does not see the Sansa. Why? > I enter recovery mode. I see: > Welcome to "Recovery mode" Please connect USB Cable. > I connect the usb cable AND NOTHING HAPPENS! > Yes I read all about recovery mode on the internet. I tried it in both MSC mode and MTP mode. > How can I get my computer to see the sansa? > If my PC can not detect the Sansa then I cant get a firmware update now can I?

Jul 23, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

Can't delete songs from the e200

I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player.  So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize.  I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.  

The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options.  Click on the View tab and Select "Show Hidden Files and Folders".  Click "OK" Then Right click on the MUSIC Folder and Select "Properties"  Uncheck "Read Only" and "Hidden".  Unplug your Player and it will restart.  Viola, no more ghosted songs.

Apr 30, 2007 | SanDisk Sansa e200 MP3 Player

3 Answers

Sansa Scandisk e205 refresh Database failed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.

Sep 28, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94113 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides