Question about Gateway MT3705 Notebook

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Computer locks up or shuts down shortly after startup . However in safemode it does not!

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Start with the basics. Run a check disk on it:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/kbtip.mspx
(which can be done in safe mode).

Go into MSCONFIG (start -> run -> type "msconfig" and look for anything in the "Startup" tab that looks unfamiliar or suspicious (nothing but garbled letters, or a completely blank entry)

Posted on Jan 29, 2009

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1 Answer

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1 Answer

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This issue can be hard or software or even both. I suggest troubleshoot on the software side first. Try going into safemode. To do it, tap F8 while you see the ACER logo during start up. Then select SAFEMODE. If the computer is not shutting down on its own in SAFEMODE, then its a software issue. You can back up your files while in SAFEMODE. After backing up your files, you can reinstall Windows using the reinstallation disc that came with the computer. Goodluck.

Regards,

Melgasbal

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1 Answer

Big white square


Dear,
Remove all the startup item from your machine and try. How to do it... http://teamtutorials.com/windows-tutorials/remove-items-from-windows-xp-startup Install a good antivirus and scan the machine in safemode and see.. how to boo in safemode http://www.pchell.com/support/safemode.shtml

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