Question about Philips PA1035 Mouse

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Keyboard and mouse won't connect

Just plugged in a hewlett packard pc - the hard drive light is on, monitor on displaying a symantec message to (update info etc. click OK) so the problem....keyboard and mouse aren't functioning. They aren't connecting to the screen. Lights blink on when I push the connection to the usb port. Not able to click on the screen. Tried clt alt del....tried maneuvering the mouse, cleaned the ball, somehow it seems to be locked?

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Usually the best and easiest solution to this is to just wait. I've been given this problem MANY times from friends the 99 out of 100 times when i tell them to just wait, after about a minute or 2 it works. See the thing is since this is a usb device sometimes when it is connected to the pc it has to install the drivers. Alot of times at start-up you won't be given a msg that it is doing this. As for the lights when you plug in the mouse, that's a good thing means it's powered up. No lights, no power, no good. So my suggestion to you would be to boot up and wait. Give it atleast 5 mins to be safe.

Feel free to get back to me for other measures if this doesn't work.

Hope this helps!!

Posted on Jan 29, 2009

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You might need to re-install your old unit and go to the manufactures website and download the drivers. Sometimes the hardware you install requires you to download the driver. I purchased a new mouse and had to go to the manufactures website to install the actual driver to get it to work properly.

Posted on Jan 29, 2009

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Posted on Jan 02, 2017

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