Question about Dell Dimension 9100 PC Desktop

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Sound only works for CDs and itunes but not internet (i.e.,utube)

I have tried to adjust the volume through the control panel by acessing sound device but when I get into the drop down box the volume is set to "low" and the area of the box is "grey" so I can't adjust the volume arrow?

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  • angelic_mese Apr 22, 2009

    I have the same problem, but I have no clue what a sound card or chipset driver are. And I have no clue how to find said items.

  • Kevin Nelson May 11, 2010

    Check Device Manager and see if your sound devices are still working.

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  • 12 Answers

Reinstall the sound card or sound chipset driver.

Posted on Jan 29, 2009

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you have to set the process up again Burning CDs in iTunes is easy and requires no setup.
But if you are an advanced user, you may want to tweak the settings a bit. Here's how you can set CD burning preferences in iTunes:

Open up iTunes on your computer. Click Edit and then select Preferences. Click the Advanced tab. Click the Burning tab within the Advanced tab. Set your preferred speed. From the drop-down menu, choose a burn speed for your CD burner. Choose a format. Audio CDs are for playing in your stereo or CD player. MP3 CDs can hold more songs, but need a special type of CD player to be read. Data CDs are for backing up songs, and can only be read by computers. Choose a gap between songs. By default, iTunes puts a gap of silence between each song. You can change this option from the drop-down menu. Use the Sound Check feature. This option will automatically adjust the volume on your songs so they will be the same volume on the CD. Include the CD text option. This will give the CD the title of the playlist to be displayed by a stereo or CD player that supports CD text. Click OK to save your preferences.

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Burning CDs in iTunes is easy and requires no setup. But if you are an advanced user, you may want to tweak the settings a bit. Here's how you can set CD burning preferences in iTunes:

Open up iTunes on your computer. Click Edit and then select Preferences. Click the Advanced tab. Click the Burning tab within the Advanced tab. Set your preferred speed. From the drop-down menu, choose a burn speed for your CD burner. Choose a format. Audio CDs are for playing in your stereo or CD player. MP3 CDs can hold more songs, but need a special type of CD player to be read. Data CDs are for backing up songs, and can only be read by computers. Choose a gap between songs. By default, iTunes puts a gap of silence between each song. You can change this option from the drop-down menu. Use the Sound Check feature. This option will automatically adjust the volume on your songs so they will be the same volume on the CD. Include the CD text option. This will give the CD the title of the playlist to be displayed by a stereo or CD player that supports CD text. Click OK to save your preferences.

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I have no sound.


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you might have to uninstall then reinstall both the sound drivers and the sound card make sure you have both of these devices backed up to a disc before uninstalling
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right click to install driver also
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers
click start control panel sounds and audio,volume,advanced,speakers select appropriate speakers also audio you will find 3 drop down lists make sure you have made the correct adjustments there

click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can make adjustments there you can also tick in the box place icon in taskbar
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click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can make adjustments there you can also tick in the box place icon in taskbar
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Check your output jack again and make sure its on the green jack
and also check your speaker wires, if okay then check this;

For Windows XP;
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For Vista:
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  5. Test sound
  6. Adjust volume controls
Under Device Manager make sure that under your sound card that you dont have a yellow exclamation. Yellow exclamation indicates you need to install the correct driver.


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