- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
- Try a different known working power outlet (direct to wall preferred)
- Try a different power cable (may not be possible if the cable is attached to a power brick)
- Does it power on (makes some noise) but no lights display or simple no power at all, if no power and the first two steps still lead to no power next step would be to replace the power supply and or the power plug connector (depending on the PSU) if it makes noise when you power up but no lights the printer may still be functional but the control panel is damaged
The power supply of your printer are damage due to the brief power output during the thunderstorm. Just check the fuse inside of the power supply of the printer if they have some burned or else use the Multi Tester to identify that the fuse are damage or needed for replacement.
The most likely cause is the printhead has gone out. If you can get to it, you need to remove the printhead and try power again. If it comes on you need a new printhead, if you put the old one back in you could destroy the logic PCB.
The pads are on the very bottom under the printer engine, after removing all the upper covers there are 6 screws holding the print engine in place, and the cable from the power supply must be removed. After changing though, you must enter diagnostic mode to reset the counter for the ink absorbers.
Its either your power supply or logic board, assuming you have it plugged in to a live power source. Unfortunately in most cases it is the logic board, an expensive replacement. You may want to join me. Sledge hanmmer it and put it on Youtube. Cannon support is terrrible. Very unknowledgable people in my opinion;.
Very late last night our power went out for about 40 minutes. Today my i9900 will not turn on. This is the second time this happens to my i9900.
The first time, I was lucky, it was still in warranty (11 months 2 weeks into it). Now its exactly 1 year 2 weeks later, and the same problem has occurred.
I believe the i9900 must have a very sensitive PC board. I have the printer connected to a UPS and nothing else in my home has exhibited a problem. I tried unplugging. Connecting to a different outlet, and interestingly, when you plug the cord, you can hear a very faint click or spark noise.
The last time, when Canon sent the replacement, I switched the power supply but that did not fix the problem. It seems the problem is somewhere else.
Anyone has an idea on how to fix? Will it require sending to a repair center? If so, any ideas what it will cost?