Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
I have changed the ink and cleaned the head and it still is faded.
This is the same problem I have with my Kodak ESP-3 printer. Even after installing new cartridges I had faded color and lines (banding) thru the picture. I found many people wit the same problem and found out that Kodak had a very large batch of defective printer heads that were sent out with the ESP and 5500 series printers. I called Kodak customer sevice, the automated systym even has a number to push for the problem printers. Then you get a live tech person who runs you thru some diognostic steps. They are well aware of the problem and will send you a new printer head and cartidges for free and they pay the postage.
Posted on Jan 30, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
SOURCE: black ink won't print.
My printer worked fine since April but this week, I could not print. Thought my ink had dried up although I only replaced it just before christmas.
Bought new ink, installed it and still nothing. Calibrated, cleaned etc. etc. re-installed the disk to do maintenance and after several frustrating hours trying to fix it, I called my local Staples, the store at which I purchased this printer to ask for help.
First of all he said, what printer is it, black or white. I responded white to which he said okay that identifies the model for me. I am sorry to tell you that Kodak has acknowledged a problem with their print heads and have sent us several to replace the faulty ones. I said lovely, I wished I had known that several frustrating hours ago and he responded that it was his understanding that Kodak was going to announce this to all registered owners via a bulletin. Unfortunately I did not get it so wasted a lot of time. He requested I come in and get the new print head or if need be bring in the printer and they would install it for me. I am pleased with the store's response but not very happy with Kodak's lack of committment to get the word out.
Hope this helps.
Posted on Jan 15, 2009
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