Question about Gestetner DSm515pfd Digital Copier - Printer - Scanner - Fax

5 Answers

Will not add toner

It's a Gestetner 1502, which looks like the photo. Tells me to add toner, but after I do, it still says out of toner.

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  • jwalc Jan 29, 2009

    This was totally innaplicable and irrelevant. The link to "cartridge" was about HP cartridges, which has nothing to do with my copier. I thought this was supposed to be an EXPERT response.

  • Kevin Shafer
    Kevin Shafer May 11, 2010



    Comment posted on Jan 29, 2009
    This was totally innaplicable and irrelevant. The link to "cartridge" was about HP cartridges, which has nothing to do with my copier. I thought this was supposed to be an EXPERT response.

    The link to "cartridge" that you refer to is an advertisement by fixya. His response was an expert response, it is applicable and relevant. Reinsert the cartridge (toner) and then restart it by powering it off or unplugging it.


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Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.

Posted on Feb 07, 2009

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Clean the inside of the printer, if ther is residual toner on top of the sensors, then the machine may not detect the new toner cartridge, see : Clean your laser printer safely.

Posted on Jan 30, 2009

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After you replaced the cartridge the front panel should have asked you if this was a new cartridge when you selected yes it should have returned to standby mode did this happen? Also did you follow the instructions installing the new toner?
Thanks,
lee

Posted on Jan 29, 2009

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Have You Tried A Hard Reset By Unplugging It And Holing on/off For 30 seconds Then Plugging the unit back in.

Posted on Jan 29, 2009

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Reinsert cartridge and restart it by unplugging or powering off
It should refresh the memory
Good Luck

Posted on Jan 29, 2009

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Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.

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www.p4photel.com
http://www.websitetoolbox.com/tool/mb/copierquestions

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Hope this works
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