Gestetner DSm515pfd Digital Copier - Printer - Scanner - Fax Logo
Posted on Jan 29, 2009
Answered by a Fixya Expert

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Will not add toner

It's a Gestetner 1502, which looks like the photo. Tells me to add toner, but after I do, it still says out of toner.

  • jwalc Jan 29, 2009

    This was totally innaplicable and irrelevant. The link to "cartridge" was about HP cartridges, which has nothing to do with my copier. I thought this was supposed to be an EXPERT response.

  • Kevin Shafer
    Kevin Shafer May 11, 2010



    Comment posted on Jan 29, 2009
    This was totally innaplicable and irrelevant. The link to "cartridge" was about HP cartridges, which has nothing to do with my copier. I thought this was supposed to be an EXPERT response.

    The link to "cartridge" that you refer to is an advertisement by fixya. His response was an expert response, it is applicable and relevant. Reinsert the cartridge (toner) and then restart it by powering it off or unplugging it.


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5 Answers

Anonymous

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  • Expert 86 Answers
  • Posted on Feb 07, 2009
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Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.

Ginko

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  • Gestetner Master 19,396 Answers
  • Posted on Jan 30, 2009
Ginko
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Clean the inside of the printer, if ther is residual toner on top of the sensors, then the machine may not detect the new toner cartridge, see : Clean your laser printer safely.

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Lee A.

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  • Posted on Jan 29, 2009
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After you replaced the cartridge the front panel should have asked you if this was a new cartridge when you selected yes it should have returned to standby mode did this happen? Also did you follow the instructions installing the new toner?
Thanks,
lee

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  • Master 716 Answers
  • Posted on Jan 29, 2009
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Have You Tried A Hard Reset By Unplugging It And Holing on/off For 30 seconds Then Plugging the unit back in.

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  • Master 416 Answers
  • Posted on Jan 29, 2009
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Reinsert cartridge and restart it by unplugging or powering off
It should refresh the memory
Good Luck

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Even I change the tuner but it's appearse the same masseage to put a new ink or tuner

If the copies look fine it is the toner hopper. It does not remove the seal from the bottle when closed. If the copies are getting light it could be the developer unit has worn out bushings and gears thus it does not turn properly making it impossible to sense the toner level and the constant add toner message. Usually you can hear noise if this is the case. Look at the oriface where the toner drops into the photoconductor unit from the toner unit. Is it full of toner coming out the top? If so, time to replace the PCU.
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My gestetner DSM735 keeps saying add toner. replaced toner and developer still saying add toner

The first thing i can tell you is that is weird!!!!
Because if you change the developer that error should disappear. It could appear later but not in the moment because the developer already have toner and the TD sensor will read it.
And that's the question: When you said "replace developer" you mean just the developer or the DEVELOPER UNIT??? Is your TD sensor working good????
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I am totally lost on how to add more toner to the

You can go here and download the manual. Even though it's a Gestetner...it cross references to a Ricoh Aficio CL2000. Ricoh builds all of their machines. Look for it under "printers"..."color":

http://www.ricoh-usa.com/downloads/manuals.asp?tsn=Ricoh-USA


I don't know if this will solve the "blue ink everywhere" problem

*Please rate me :)
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Gestetner 3222

Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.
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Ricoh 1018d won't add toner after installing toner bottle.

the part numbers are different for each toner from ricoh, Lanier, Savin and Gestetner. From what I recall is the bottles are different, check the old bottle vs new. Also if the machine had run very low you may have to open and close the fron cover several times, this intiates a toner feed program.


www.p4photel.com
http://www.websitetoolbox.com/tool/mb/copierquestions
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Gestetner 3222

When you put a new cartridge in I take it you have removed the black cap that sits on top of the toner bottle (if you haven't remove it) The machine as default allows a 15 second gap from when you open the door and put the cartridge in to when you close the door. If you are too fast at changing toner open the door wait 15-20 seconds then close the door . Machine will then show on the control panel that toner is loading. If this does not work repeat two more times if still does not work then the drum unit (Photo Conductor Unit) is not accepting toner you will have to replace it.

Hope this works
J
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