Question about Dacor DCM24 Convection/Microwave Oven

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Dacor DCM24 Door is out of alignment

It is sagging some such that when you press the door latch to open it, it does not open. I have to lift it slightly so that it will open.

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  • ldavis3 Jan 29, 2009

    Solved. Loosen the 3 screws on the lower latch, lift up the door so that it realigns, then re-tighten the screws.

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Loosen 3 screws on lower hinge, lift the door to realign, then re-tighten screws. 

Posted on Jan 29, 2009

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Turntable will not rotate and food will not heat up.


If it is not cooking and the turntable will not turn, this sounds like the secondary interlock switch is bad. Almost always this failure is caused by opening the door when it is in a cook cycle. Pushing the stop button before you open the door will prevent this in the future..

Nov 04, 2013 | Dacor DCM24 Convection/Microwave Oven

1 Answer

When I turn the micro on it does not turn nor heat unless I lift up on the door. Seems like door needs to be adjusted slightly


The problem you're seeing is nearly always a result of a safety switch that is not being activated by the door. The result is that the oven thinks the door is not shut fully. Pressing the door closed at the latch or downward from the top opposite of the hinges will usually provide enough movement to activate the switch. One of these methods is what I suspect you are doing to get it to work.

Inspect the prongs on the door. Make sure both are not damaged or broken in anyway. The size and shape are critical for effectively engaging the safety switch. Repair or replace parts as needed.

The switch itself is usually connected to the latch striker assembly or to a switch deeper inside the oven - to the latch itself - to detect its position. The striker assembly is partially visible behind the two openings of the door frame - the two prongs on the door push them down and when fully closed, keeps them down. Since accessing these parts requires disassembly of the oven by qualified persons to maintain safe operation - the oven should be service professionally to ensure that the door is closed completely before allowing the microwave to function.

Sep 03, 2013 | Dacor DCM24 Convection/Microwave Oven

1 Answer

I tried cooking with the convection function in my dacor DCM24 microwave. now the microwave function will not work. the fan comes on, but the turntable doesn't move and there is no heat.


This is almost certainly a bad secondary interlock (bottom door switch) or its mount.

See my help file on door switches here.

You can download the service manual and parts list free from our site.

You can order parts by entering the Dacor part number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 28, 2011 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Turntable not turn, light on, no heating


It would have helped if you mentioned your brand and model, but it's probably a bad door switch or door switch mount.

If it's a Sharp or Dacor brand, it's probably the bottom door switch.

My door switch text file gives you help and links for such problems. It's here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 17, 2011 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Door won't open


What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, only the control panel needs to be
removed.

If yours is a DMT2420 or other counter top model that is built into a cubbly hole and surrounded by a metal grille (built-in kit), the kit will have to be removed, then the oven will slide out of the opening.

Once it's out, you can remove the outer cover and you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

The model tag will either be on the back or around the door frame or control panel frame, or maybe inside the cooking cavity.

We have several Dacor microwave service manuals at our site:
It's a pain, but for Dacor the parts list are separate:
Once you have the part number of the part you need, you can order by part number here.

(This site does not list Dacor by model number, only by part number)

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Aug 03, 2009 | Dacor DMT2420SS Microwave Oven

1 Answer

Dacor dcm 24s one broken safety door latch- door open button not


If the broken part is in the door, you will not have to pull the oven out of its place.

If the broken part is in the door open button area, you will have to remove the oven and take off the outer cover. Chances are it will be a broken "door open lever".

Assuming it's a door latch, you can use a thin strip of plastic to open the door.

It has to be somewhat firm but very flexible because it will have to bend at a right angle.

I have a flexible ruler I use for this.

You have to first shove the plastic strip into the crack between the door and the control panel frame about halfway up the door.

Then the strip will need to be maneuvered so it will bend to the left. Do this by pushing the rear end of the strip down as you continue to push it forward.

It may take a few tries.

Once you have it between the back of the door and the front seal of the cooking cavity, pull the strip straight and firmly up and it will lift the upper door latch and the door will open.

(If the upper latch is the one that's open, you have to start with the strip at the bottom edge of the door instead of the middle).

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly and troubleshooting tips, and the parts list is here.

Most computers will open these documents automatically, but you may need the free Adobe Reader.

You can order parts
here.

Once you have the door open, you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Jun 03, 2009 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor dcm 24s one broken safety door latch- door open button not


Sorry, but you will need to remove the oven from the wall or mount, then the outer cover will need to be removed.

We have the full service / repair manual for this model and have uploaded it to our site here to help you.

You will need the
free Acrobat Reader to view or print it in case you don't have it.

In Canada, you can find Dacor parts at these distributors:

Reliable Parts, Ltd
85 North Bend Street
Coquitlam, BC V3K 6N1
604-941-1355

Eatek Services
312 Benjamin - Hudon
St. Laurent, Quebec H4N 1J4
514-332-0007

If those don't work for you, you may find others via this page.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 03, 2009 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor DCM24 - Security screw/tamper proof hex bit size?


It's a a T20H Torx type or GTXH20-100, available from hardware stores, or places like Lowe's or Wal-Mart.

Some folks just break or bend the post in the middle, then insert a small flat head jeweler's screwdriver in the space between the post & outer edge of the hole. A sharp tap with a hammer will loosen them a bit.

Otherwise, you can use a hacksaw or Dremel tool to cut a groove in them, then use a flat head screwdriver to remove them.

Just be sure that any special grounding screws get put back where they were to ensure proper grounding of the case, an important protection from shock hazard in rare cases of internal wiring breakage.

The Dacor DCM24 is essentially a rebranded Sharp R930A and I have the full service manual here at my site.

As to what's wrong with it, I would say your secondary interlock (bottom door switch) has failed.

The service manual will cover it, but there's additional info here: http://www.microwavedisplay.com/doorsw.txt

The best place to order Sharp parts is Tritronics.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 23, 2008 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor DMO24 microwave oven door stuck


What usually breaks is the door open lever.

On an over-the-range model, only the control panel needs to be removed. Please unplug the oven first.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

Dacors are made by Sharp, and one of these service manuals below may help you.

http://www.microwavedisplay.com/r530es_sm.pdf
http://www.microwavedisplay.com/R530EKF_R530ESF_R530EWF_sm.pdf
http://www.microwavedisplay.com/r530bk_bw_sm.pdf

To order Dacor parts, I recommend you visit http://www.apdepot.com/index.asp

We're happy to help and we appreciate your thoughtful rating of our answer.

Jun 22, 2008 | Dacor PCOR30 Convection/Microwave Oven

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