Question about Saeco Vienna De Luxe Espresso Machine

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Brew cup stuck unable to get out

My Saeco Vienna cofee machine worked extremely well until today. We made coffee in the afternoon and in the evening the motor (with the green light) on made a sound as it was brewing ( no red light ), no cofee. It seems the brew cup is stuck and will not come out short of having to force it ,and probably would break. Can you help me
Thanks,
Cel

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Hi,

If you open the door and take a flashlight, light in the front/middle of the brewing unit. You will see a little screw, take a screwdriver and loosen it, bend little on the little plastic above where the screw was and pull out the brewing unit.
When you have the brewing unit out then you need to reset the machine and brewing unit.

To reset the machine you have to turn off your machine, open the door.
Look in the down left corner, you will see a hole, look in the middle of the machin you see another hole and in the upper right corner.
put a screwdriver or similarly in the left corner and in the middle of the machine, turn on the machine and put another screwdriver in the upper right corner. hold it in place to the machine not get any noise more.

To reset the brewing unit, first put the plastic back again (that one you loosen with the screw first).
If you look back on the backsida of the brewing unit, in the middle you will see a plastic that looks lika a handle, force it down and you will see all the other parts will move around little. Turn it to you can see the little mark on the front goes to the N mark.

Best regards
/Mirran

Posted on Jan 29, 2009

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