Question about Epson Stylus CX3800 Printer

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Epson cx3800 paper feed problem

Epson CX3800 series printer/scanner will no longer feed paper. Has always been picky (requires at least 24 lb. paper). Now it won't pick up and feed paper at all. I'm assuming this is a hardware problem.

Thanks for any help.

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  • 17 Answers

No you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try

Posted on Jan 29, 2009

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Epson Stylus CX3800 won't print, just prints blank pages?


the fact that U havent used it alot is the problem the printheads are clogged with dried ink, you need to do a printhead cleaning (or Several) There should be an INK button on the printer press that and scroll through the options till you find cleaning or maintenance and do a nozzle check after each cleaning to see if U are making progress. If there is no INK button then look for maintenance in the printer properties

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Install the service pack and reboot a couple of times making sure you have removed any previous installations of your printer and it's associated files. Leave the printer off and no USB cable attached to the PC

Start the installation of the Epson driver with the printer OFF and no USB cable connected. When you get to the point that the install wizard tells you to ensure your printer is connected and powered on - connect the USB and switch on the printer.

If it still can't find the machine, complete the driver install with the option that you can specify the port at a later time. When done, right click the printer from the control panel/printers area and select Properties. Under Ports select USB01 or similar and apply the setting. Now under the General tab, try and print a test page. It may fail to do so. If it fails, reboot and try again.

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It is possible that your machine has either a foreign object stuck in the feed path or that the paper sensor has got stuck or broken. The best way to tell if something has entered the mechanism is to tip it on it back and give it a gentle shake or nudge. Then continue to turn it over (front to back) so that if anything was dislodged it should fall out of the back. If nothing falls out, it may be neccessary to partly dismantle the machine and physicaly check the state of the feed mechanism to see if there is something stuck, or if the sensor is broken. If you need a service manual to be able to dismantle the printer check out. www.TheServiceManualShop.com if they do not have it listed, they should be able to get it for you and they are very good value for money.

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