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Please remove shipping lock from yellow cartdrige

I try to install my new HP CM1312 MFP and already removed all 4 lock at the toner but the printer screen apprear "Please remove shipping lock from yellow cartdrige". What should i do?

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  • Anonymous Mar 02, 2009

    same as yours

  • Anonymous Mar 23, 2009

    exactly the same on a MFP

  • Anonymous Apr 27, 2009

    exactly the same.

  • Anonymous May 13, 2009

    samee :S

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7 Answers

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I'm not sure this will apply to all instances of this, but we had the same problem on a CP1515n. I tried cleaning contacts and waving the cartridge about, to no avail.

I then found a message from an HP employee in another forum saying to swap the yellow with another colour, start the machine and then swap them back. I swapped it with the magenta and the printer went through quite a long initialization process eventually saying "incorrect supplies". I swapped them back and it worked.

Posted on May 18, 2009

  • Ajit Pal Singh
    Ajit Pal Singh Jul 15, 2014

    Dear Friends, before i have same problem with magenta cartridge showing error to remove shipping lock, today i read the comments from this fixya to replace yellow on magenta and I did same then press ok to reset the cartridge then screen show incorrect installation then I again replace in right place then press ok to reset then its work. Really this is useful. Thanks lot.

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I had same problem and googled it and found this solution
As per above I have swapped the cartridges around
Firstly the message "Magenta in wrong place" came up but
I persevered and swapped around again and after a loooooonnnng
initialization IT WORKED and started printing
Clearly its just something HP have to stop people using compatibles which I guess it qutie common and designed to make you give up and pay the much higher price for originals
Thankyou to person who put this solution on !!!

Posted on May 21, 2010

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Thank you guys so much! I knew the problem had something to do with the fact that my office manager insists on the refillable cartiridges instead of the brand new ones, just didn't know how to fix it until I googled it and found this solution. And it WORKED!

Posted on Jul 12, 2010

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If you hold cartridge, label reading towards to. On your right hand there is a little whilte tab. If you push it with your thumb, it will pop a little black tab. do it few times, blow little air if you have the air duster. Intall it and you should be fine.

Posted on Sep 04, 2012

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I had the same problem where it said to remove shipping lock. I noticed a small silver tab missing when I compared the cartridges, I removed two screws from the old cartridge, removed the silver tab, needed to bend back into shape and installed on replacement cartridge and it worked.

Posted on Oct 29, 2014

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Mohammad

Nilesh
1
solutions Sep 04, 2012
If you hold cartridge, label reading towards to. On your right hand there is a little whilte tab. If you push it with your thumb, it will pop a little black tab. do it few times, blow little air if you have the air duster. Intall it and you should be fine.

yeeees thes is gooood anser thanksfor allah then thank you

Nilesh 1 and thanks for all up guys.

Posted on Nov 03, 2012

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I had the same problem...bought a new CP2025 Color LaserJet and when I purchased a new black cartridge after the initial toner that came with printer ran out I also got this error. I bought a new HP Toner cartridge so I took it back and said it was defective and got a new one which worked fine.

Posted on Aug 29, 2010

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Hp tech support phone for this model # : 1 800 334 51 44

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