Question about D-Link DPH-50U (0790069289750) Router
Dude: how would find out how to use a SIP softphone, rather than Skype, SUCCESSFULLY with the D-Link DPH-50U switch. Works great with Skype.. Now.. if ONLY it would work with Xlite or eyeBeam, etc.
Please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.
Posted on Mar 14, 2009
That phone looks exactly like the one I use from sjlabs.com. I have a SIP account with FWD on mine. The router should have nothing to do with it unless you are behind a corporate router with strict ACLs. The soft phone is software based. Just make sure your STUN server and SIP proxy is set up correctly. The Xlite should provide all the info needed,
Posted on Jan 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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