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For the paper jam you remove the back cover and clean the 4 rubber rollers with alcohol, you can rotate the rollers forward while you clean. For carriage jam you start by cleaning the encoder strip that runs across behind the carriage unit, the clear strip with black bars on it, you can wipe with a Q-tip damp with alcohol. If no help you may need to take apart and clean dried ink off of the service station on the right.
You open the door from the back of the printer (turn the knobs) and the paper can be removed from the back. After removing paper jam, replace the door. It is a long door as wide and the printer, but about 2 1/2" wide.
Easy! Just open the front latch by lifting up, unlock the cartridge you are replacing, and snap in a new one. I caution you to use only HP new cartridges for best results. You can find a pretty decent price on them at www.amazon.com. Also, reset your ink counter in the HP Image Zone to reflect the new cartridge install. Then run the align cartridges option and you're all set. Hope that helps. If so, please rate this solution. Thanks!
Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.