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Generic problem for all Internet and Communication Sof...

Google search returning random results




By moonbabe on Jan 29, 2009

" "
Hi there,

Please help me!!!!! When I do a search on my iphone it brings up the usual sites that you would expect. However, when I do the same search on my laptop using IE, the headings and descriptions are correct the but linking website is incorrect. I have downloaded the following programss and done several scans, none of which have found and fixed the problem: SUPERAntiSpyware CounterSpy SpywareBlaster MalwareBytes Anti-Malware Spybot - Search & Destroy Ad-Aware eTrust Antivirus None of this seems to be working and I've run out of ideas!!! Any information/suggestions would be HUGELY appreciated. :-) Thanks, Lisa.
Comments:

Jan 29, 2009

- hi bruxy,

thanks for you advice. turns out my current antivirus scanner wasnt picking up that we had a couple of viruses in the system. i downloaded and scanned with avast (as recommended by some friends) and that picked up the viruses and removed them. now my google searches come back correct and it all looks good!

re spyware removers - what would be the best free prog you can recommend? spybot or something else? i figure i should probably have something on my laptop just to keep it clean and safe etc. (i uninstalled all the other progs so as to start afresh).

i have cleared out the cookies and history anyway. how do you clear the IE cache?

thanks. :-)

Clarification Request

Posted by bruxy on Jan 29, 2009

Hi Lisa...

what kind of incorrect links are you getting? are they all going to the same place, or to similar sites? do you have any addons in your internet explorer? have you cleared your IE cache, cookies & history?

do you have the same problem in other browsers, like firefox... if you only have IE, try downloading firefox and see what happens when you do a google search in there.

all the ad-spyware removers that you've tried, i hope you don't have them all in your computer at the same time! you should leave only one (my preference is spybot search & destroy).

Solution #1

posted on Jan 29, 2009
Not Rated)

bruxy

Rank: Guru 
Rating: 88%, 41 votes
Hiya Lisa...

oh, np... glad i could be of some help!

sooo... to clear the cache, if you're using IE7 you just go to the same place where you cleared your cookies and history and clear the temporary internet files... that's your cache... lots of junk gets stuck in there.

You should also check the settings... by default they are way too high... a giga or so, but you can put them at 50 or 100 megas. the button is right next to the one you click when you want to open the dialogue to choose what to delete.

Another thing you can do is go to your start menu... accessories, system tools and find something called either space freer or disk cleanup or something. and delete your temporary files.... if you have office installers, and you don't have the disk, uncheck that box... if you're unsure of what to check and uncheck, just let me know and i'll help you out.

Avast is a good one, i was using panda for years, but it slowed my poor pentium 4 down too much, so i've switched to avir, free and much lighter and only gives a popup when you update.

for spyware... i use Spybot... i've used it for years. some will tell you no or others but it's done a good job for me, and it will also scan for temporary files when you open it and ask if you want to delete them... good one!

there is a teatimer with it, which can slow down your boot, you can either not install it (you will be asked) or you can just right click on it to turn it off... be sure to turn off the freakn' baloons, they are rather pesty... same right click for that on the task bar icon.

if you want to stop it from loading on boot altogether, you can do that in the windows registry... just post a question on how to do it and i'll be happy to explain, it's easy, you just have to be careful when you go in there.

well, i'm glad you've got your computer all happy and healthy again!
oh... and don't forget to have a look at firefox! once i started using it, i could never go back to IE!

ciao for now!
bru*

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