Question about Dell 926 All-In-One InkJet Printer
I can't reset the printer to get it to think that its not printing. i have deleted the file to print off of my desktop and laptop. nothing is going to the printer. i have tried to reset it by turning it off and it will come up i try to change it to copy and it will lock so i cant change anything and then goes back to printing in the lcd screen
Try changing your firewall, it worked for me. I got my 926 a year ago with my Dell and had no problems until I replaced my expired Norton w/a freebe that was very aggessive then the problems started. Would not comunicate sometiimes and when it did it printed once than froze. Would not delete printed doc or print the next. I remembered that McAfee made my old Emachine freeze or crash. Put Norton back on and no more problems. Hope this helps you.
Posted on Feb 07, 2009
Tips for a great answer:
1. Browse to Start -> Run... and type in "NET STOP
SPOOLER" (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder
3. You should see files there ending in .SPL and .SHD created
around the time you tried to print - delete these files.
4. Browse to Start -> Run... and type in "NET START
SPOOLER" (this will restart the print spooler service)
5. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
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