Question about Dell 926 All-In-One InkJet Printer

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Printer locked on printing

I can't reset the printer to get it to think that its not printing. i have deleted the file to print off of my desktop and laptop. nothing is going to the printer. i have tried to reset it by turning it off and it will come up i try to change it to copy and it will lock so i cant change anything and then goes back to printing in the lcd screen

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  • jodindy Jan 29, 2009

    I have the same problem. Got the printer last Jan. and no problem until recently. Looked on every website I can find and in every Dell forum. It is frustrating. I have reinstalled, changed YSB ports, nothing. I picked up a 924 at a thrift shop for $5.00 to compare. Same problem.



    jodindy

  • jodindy May 11, 2010

    I got it with my Dell Inspiron 531s



  • Jason
    Jason May 11, 2010

    What OS?

  • Anonymous Mar 25, 2014

    i had the drum changed and now after plugging it to the mains after awhile the system locks up all the lights goes off but the screen is on and nothing can be done with the system , when unplug it and connect it to the mains sysytem works and same will occour, what can i do to avoid system lock up?

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Try changing your firewall, it worked for me. I got my 926 a year ago with my Dell and had no problems until I replaced my expired Norton w/a freebe that was very aggessive then the problems started. Would not comunicate sometiimes and when it did it printed once than froze. Would not delete printed doc or print the next. I remembered that McAfee made my old Emachine freeze or crash. Put Norton back on and no more problems. Hope this helps you.

Posted on Feb 07, 2009

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Hi. My lexmark z640 printer has stopped working. When i double click the z640 icon on the desktop the window opens and says that the current job is deleting, this has been like this for hours. tried to...


Try to clear the print queue first before sending a new print job. Follow these steps to clear print jobs stuck in the print queue(for Windows):

1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder

3. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

4. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)

5. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Apr 27, 2011 | Lexmark Z640 InkJet Printer

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I cancelled a print job from the Vista Printers link on my desktop. It jammed and I can't get it to delete and can't print anything down queue. How can I clear the print queue?


hi,

you need to delete the jobs and print the stuffs...

you need to give the following commands in the command promt which can be accessed from the start menu or by clicking "windows key+r"

net stop "print spooler"
to stop the print spooler

after you have stoped the print spooler
Browse to your windows\system32\spool\PRINTERS\ folder

You should see files there ending in .SPL and .SHD created around the time you tried to print – delete these files.

now try to print the stuffs..

if it clears the mess please give a vote....

Mar 11, 2010 | HP OfficeJet 7310 All-In-One InkJet...

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Says printing but won't print


After resetting the spooler, I had to reboot the computer for the printer to work.

Jul 22, 2009 | Printers & Copiers

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try uninstalling & reinstaling the printer will only work...

Apr 25, 2009 | Printers & Copiers

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Print queue will not clear after printing


dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared

thanks

Apr 10, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

Printing problem


To delete the file from printer cue, unplug printer, restart computer with printer unplugged, and delete file.

If it still does not work after deleting files, reinstall all printer software using software CD provided with the printer.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Sep 12, 2008 | Lexmark X4550 InkJet Printer

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Deleting - Printed


I've also had this problem with an HP LaserJet 4650dtn printer. I've solved this by: - Stop the "Print Spooler" service. - Delete all the existing print spool files. (Stored in "C:\WINDOWS\system32\spool\PRINTERS" by default). - Start the "Print Spooler" service. - Right-click the printer's icon in the Printers and Faxes folder and choose Properties. - Click the Advanced tab. - Click the Print Processor... button. - Make a note of the existing "Print processor" selection on the left (in case you need to revert it.). Then change it to "WinPrint". Click OK. - Click OK on the printer's properties window. - Try sending a print job to see whether it persists in the print queue.

May 07, 2007 | Lexmark X1150 All-In-One InkJet Printer

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