Question about Logitech Quickcam Chat Webcam

1 Answer

"Skype can't access your webcam"

I can see & hear the other person & they can hear me but cannot see me.
The above message comes on my screen.

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  • browardfun Mar 10, 2009

    Using Skype 4.0 with a logitech camera.  Sometimes the video works and sometimes it doesn't. The Camera light is on, but I don't see myself in skype and others don't see me.

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  • 8,637 Answers

Normal 0 Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows LiveMessenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio andvideo should work. Enjoy.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 30, 2009

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2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.

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Friends cannot hear me.Connection keeps dropping out


Hello,

first, click on the link below for troubleshooting:

https://support.skype.com/en-us/faq/FA897/Why-can-t-the-other-person-hear-me;jsessionid=906521EEDC297C0CEA7033099AB19833

If the above doesn't help, please let me know for proper solution and also let me know what you have tried so far...

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I can't see the video of the person I call on Skype but they can see me and I can see myself in the corner of the screen. We both use the same Logitch camera


Hi,
Its clear that there is some problem with the other persons webcam settings and there is no problem from your side.
Tell them to reinstall the logitech webcam driver software and skype software once. after reinstalling their skype, for the first time when they log in, they will be shown with a wizard which is used to configure their mic, speaker and webcam. Tell them to provide correct configurations in that wizard. This should fix the problem and you can enjoy webcam chat with them.

Please rate the solution provided.
Thanks

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please check your camera configuration, is it working fine?, also go to skype--tools--options---video settings and check if skype can access your camera, if not try to reinstall it

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1 Answer

Other person unable to see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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The person i am calling on skype cant see or hear me


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Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

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