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If the carriage will come out of the right corner, you need to look inside and see if there's a paper scrap or anything blocking the purge assembly. The purge is the unit that cleans the printhead, and that error says it's not moving properly. If nothing is stuck in there, you will need to have the purge assembly replaced.
Hi. You can download your software online. www.usa.canon.com click
on consumer... at the top of page click on download
library... under product menu #1 - multifunction #2 -
inkjet #3 - pixma mp500 then click go... make sure pop up
blocker is off then click on Drivers / Software when the box pops
up choose your windows type and then you "agree" and download.
The scanning feature is much more sensitive to connection signal strength than the printing function. Make sure the USB connection is firmly in place on both the computer and the MP500. If this doesn't fix the problem I would try a different 6 foot length USB cable.
This is common in Canon Pixma printers (all models). If you are
refilling your cartridges or are buying refurbished cartridges this
will happen more often. Take the cartridge out and put it back in.
If this does not work, then replace the cartridge altogether. If
that doesn't work, you need to contact Canon (us.canon.com if you are
in the U.S.) for help. Let me know if this helps you.
Try reloading your printer program from either the disk that came with the printer or go to www.cannon.com and download the free drivers located within the download section. You might try changing out the printer cable if you have an extra one also. Check the default set up to make sure your computer is using the right printer. Some of the simple things have shot my tires out when I have spent time looking for more complex issues. :)
Me too, copy and works fine. When the printer starts up I can see that the scanner moves, the green light is there - all i can see is that maybe it is vista or that i didn't run the set up cd completely. But I put the instillation CD in again and went to http://www.canon.com.au/vista/ and downloaded their driver - now it works fine
This is the start of the fun with vista. I gives the error message "known compatibility issues" with any none MS software. It does give you the option to install anyway. Do this before plugging in the printer or vista will install it's own driver and it wont work. the software will tell you when it is safe to plug in the printer.