Question about Brother DCP-7020 All-In-One Laser Printer

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LINES I have the BROTHER DCP-7020 on the screen it says "change drum" I already did and it still says the same thing. Besides that when i try to print something i get the copy and I also get lines and words in very light ink. Put it this way the copy comes out with all types of ink marks it.

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  • bekahmartin Jan 31, 2008

    The screen says "change drum soon". I have with a brand new one. I turned it off and restarted it. However it STILL says the same thing!

  • univpath Jul 07, 2008

    Changed the drum and still the same message that it needs the drum to be replaced



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Open the printer door, press the clear/back button LCD should read reset counter, answwer 1 for yes, that should take care of problem

Posted on Feb 15, 2008

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Oh and yes I am sure I intsalled the drum correctly. I am using the printer. It does not prevent me from printing it just keeps saying that. ???

Posted on Jan 31, 2008

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The printer is not reconizing the drum you instaled... For sure it is installed correctly?For sure it was new? It could be a deffective drum kit, if you have another one try it. As for the print quality problem you would need to resolve the drum kit beforte going further as the drum kit may be caussing the print quality problem

Posted on Jul 25, 2007

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Posted on Jan 02, 2017

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Sep 14, 2009 | Brother DCP-7020 All-In-One Laser Printer

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Apr 21, 2009 | Brother DCP-7020 All-In-One Laser Printer

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Drum Kit For DCP-7020

Please refer the below link for step by step instructions on Drum replacement.

Please rate the solution as Fixya if its solving your problem


Feb 03, 2009 | Brother DCP-7020 All-In-One Laser Printer

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How to resolve 'Dust on Drum' error on Brother DCP 7020?

"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.

Nov 25, 2008 | Brother DCP-7020 All-In-One Laser Printer

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DCP 7020

If you are using non brother toner then that's the problem, if not it is the drum unit.

Dec 19, 2007 | Brother DCP-7020 All-In-One Laser Printer

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