Question about Brother DCP-7020 All-In-One Laser Printer

3 Answers

LINES I have the BROTHER DCP-7020 on the screen it says "change drum" I already did and it still says the same thing. Besides that when i try to print something i get the copy and I also get lines and words in very light ink. Put it this way the copy comes out with all types of ink marks it.

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Open the printer door, press the clear/back button LCD should read reset counter, answwer 1 for yes, that should take care of problem

Posted on Feb 15, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Oh and yes I am sure I intsalled the drum correctly. I am using the printer. It does not prevent me from printing it just keeps saying that. ???

Posted on Jan 31, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

The printer is not reconizing the drum you instaled... For sure it is installed correctly?For sure it was new? It could be a deffective drum kit, if you have another one try it. As for the print quality problem you would need to resolve the drum kit beforte going further as the drum kit may be caussing the print quality problem

Posted on Jul 25, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

4 wide horizontal blurry lines in printed document

Either sensitive drum of the tonner is damaged or the high temperature fuser roller damaged. Check and replace.

Nov 17, 2015 | Brother DCP-7020 Laser Multifunction...

1 Answer

My Brother SCP 7020 Laser printer is printing black streaks whenever I try to print a document, how can I fix this?

Remove the drum and toner from the front cover of the machine. On the top right of the drum unit there is a tab that you can slide. Please slide it 20 times from left to right and bring it back to home position.

Apr 05, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

We seem to have printing superimposed on the pages we copy and the print looks smudged as well..the drum is showing 90% life so wondering if it needs to be cleaned and how?

you need a new drum unit. It's very hard to clean brother drums. The only thing you can do is using a cloth try to polish the bad area. I sell the drum units with a new drum installed for 65.00 delivered. Steven 818-888-0006

Mar 08, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Brother DCP 7020 Keeps giving me the "Drum Error" Message

Dear sir you see properly drum unite has a drum image sensor its demage so you change your copier drum unite, thanks.

Nov 17, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Drum life remaining

All you need to do is open the front door and press either the options button or menu button, whichever you have, it will ask you if you changed drum, just answer yes, and you're good to go...

Sep 14, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

How do i clean a brother printer drum?

You don't clean the replace it, and the problem is solved

Apr 21, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Drum Kit For DCP-7020

Please refer the below link for step by step instructions on Drum replacement.

Please rate the solution as Fixya if its solving your problem


Feb 03, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

How to resolve 'Dust on Drum' error on Brother DCP 7020?

"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.

Nov 25, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

DCP 7020

If you are using non brother toner then that's the problem, if not it is the drum unit.

Dec 19, 2007 | Brother DCP-7020 All-In-One Laser Printer

Not finding what you are looking for?
Brother DCP-7020 All-In-One Laser Printer Logo

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides