Question about Whirlpool GR773LXSS - Stainless Steel Electric Kitchen Range

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REPLACE CRACKED GLASS COOK TOP

MY DAUGHTER BROKE THE COOK TOP ON HER NEW WHIRLPOOL GOLD ELECTRIC RANGE M#GR478LXTB. IS IT A SIMPLE PROCESS TO REPLACE THIS PART OR DOES IT REQUIRE AN ENGINEER?

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First of all, if the cook-top broke as a result of a manufacturer defect, the repairs should be covered under the manufacturer's warranty. In this case, the repairs would be done at no cost to you. If, however, the glass top was broken as a result of the consumer, the repair will not be covered (even if it is still under warranty). If this is the case, it does not require an engineer to replace a glass cook-top. It can be time consuming, though. If you are somewhat savvy with fixing things, it can be accomplished by the average do-it-yourselfer. The following link explains how to replace most glass cooktops:

http://www.fixya.com/support/r391448-replacing_glass_cook_top

The tedious part of replacing the cook-top is carefully removing and handling each burner element. These are usually ceramic and are very fragile. You must be handled with care. If there is no common disconnect, you also will be required to unplug each burner assembly one at a time and label the wires. A digital camera can come in very handy for this as well. The easiest way to do this is to remove the old shattered cook-top, first and lay it side by side with the new one. Remove and install one burner element at a time.

If you wish to pursue this and require additional assistance, please let me know before you rate the solution. I hope this helps you.

Posted on Jan 29, 2009

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