Epson Stylus NX330 USB/Wireless-N All-in-One Color Inkjet Printer Scanner Copier Photo Printer Logo

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Anonymous Posted on Jan 25, 2013

W-02 error code no paper

Getting paper jam message but there is no papaer in the printer. I just turned it on after having been off for some months because I needed to by more ink. Now that I turn it on it says papaer jam, but there is no paper in the printer!!!

5 Related Answers

Anonymous

  • 1447 Answers
  • Posted on Jun 21, 2008

SOURCE: EPSON STYLUS PHOTO RX425

hi if all the lights are flashing and if you have tried turning printer off and unplugging it from power supply and still you are getting the same error lights then chances are thats a hardware issue already.
call epson support so that they can assist you regarding the warranty status of your printer. Thanks for using Fixya!!

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Anonymous

  • 4 Answers
  • Posted on Aug 12, 2008

SOURCE: Epson Stylus CX8400 Paper Jam Error

I have the same exact problem of paper half torn removed but I can not see the other half anywhere. The printer has hardly worked for at the most six pages and now showing paper jam error. How do I fix it?

Anonymous

  • 2 Answers
  • Posted on Dec 22, 2008

SOURCE: Message Paper Jam MP E

The sensor at the back of the printer is either stuk or out of position open the back of the printer and see if there is a little black lever sticking out if so check it for movement if it sticks yuo have to remove the back paper guide and reseat the lever in its correct position

Anonymous

  • 1 Answer
  • Posted on Dec 31, 2009

SOURCE: When turning on my Picture

I own a PictureMate Epson personal photo lab. It has been sitting on my desk for over 1 year with the message Error:Paper is jammed in the printer. Remove the jammed paper, then press (OK). I have done this, many times, I have talked to a "solution Person" and unfortunately they have told me it can't be fixed. I am just warning anyone else, not to buy this product. I have printed less than 100 pictures and it now doesn't work anymore. Just DON'T BUY THIS EPSON PRODUCT

pineworks

Clive

  • 4362 Answers
  • Posted on Mar 18, 2010

SOURCE: cannot get rid of error msg

Hello there
There may still be some thing there jamming it so try this.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Hi,

First I would request you to provide the name and the model of the printer which would helps us to provide you more specific troubleshooting steps for your type of printer. I am providing you some of the trouble shooting stpes which should be ideally done in cases like papaer jam:

* Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

* Turn off the printer.
* Remove any paper trays. Inspect them for wrinkled or damaged paper.
* Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
* If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
* If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly . The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
* If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
* Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
* If the printer paper jam message still appears, then there is still some paper in the printer.

Hope this would resolve the issue.

Thank you for contacting Fixya.
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Printer keeps on jamming paper

Dear all,
I will try to help you. Paper jam error may be caused by some possibilities. So, please notice this indication:
  • If the printer status is READY immediately after Power ON then Paper Jam Error message appears while feeding the paper: Sheet Feeder Unit is faulty or any other material (such as broken paper) present inside paper path blocking paper end to reach paper feed sensor.
  • If Paper Jam Error messages appears immediately after Power ON: Paper feed sensor or logic board is faulty
Corrective action:
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Please rate me as Fixya if you find this useful for you. Thanks.

Source:
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