a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You can remove or change the Window's User or administrator's password and privileges. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/http://184.108.40.206/
You can remove or change the Window's User oradministrator's password. You need access to a computer with Internet access todownload the Hiren's Boot CD and burn it onto a CD.Then insert this CD into the laptop/computer and boot upthe laptop/computer with the Hiren's CD and follow the instructions.There are very useful utilities CD and it a Linux boot CDwhich contains quite a lot of Utility programs including a password removalprogram.Click on one of these links todownload HIREN'S BOOTCD :-http://www.hirensbootcd.net/http://220.127.116.11/
With any computer this is a question that must be answered by those that provide the driver software. Like the number above (Dimension 3100) you should begin your search here=> Dimension 3100 Drivers that is if you have not altered the driver by putting a different player in the slot. What you need to do is test the drive using the Dell diagnostics. The procedure can be found in the CD/DVD FAQ. Run the "read test". You'll need to insert various disc types during the test.
Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.
Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
That means there is something wrong with your driver. If it cannot read any disc you inserted then the problem exist in your drive. You don't need to reinstall any driver as long as you can see your drive being recognized by your computer and you can see your drive in the My Computer with a letter indicated on it. Your drive is in need for a replacement. This problem indicates a hardware failure specifically the lens of the device.
You may use any CD/DVD drive lens cleaner to clean the lens as it may be that the lens in the CD/DVD drive is not able to recognize the disc due to accumulation of dust. Next, you may perform System Restore to the time when the CD/DVD drive operated normally. If the issue persists then you may try reinstalling the Operating System. If the issue persists even after performing all the above mentioned steps then the issue may be Hardware related and the CD/DVD drive may require service.
You could first go into the device manager and uninstall the CD. When restarted, the computer will identify it and reinstall it. If it is still unable to read the CD, try several other CDs. If that fails, you probably have a CD drive that has failed and will need to be replaced. They are not very expensive these days.
if you are formatting your computer for the first time and if you bought your computer after 2005 then just press <Ctrl> + <F11> keys right at the dell logo on startup, you will boot to dell PC restore. This will restore your computer back to the factory settings including WinXP, all the drivers and softwares.
If you bought your computer before oct 2005: then follow these steps.
1) start you computer and at the dell splash logo tap <Del> key to enter setup. (restart and retry till you see entering setup)
2) select Boot from the tabs above using arrow keys.
3) select boot device priority press <ENTER>.
4) select ATAPI CDROM, <ENTER>.
5). insert WIN XP CD in the top drive of the computer and press <F10> select yes.(this will restart your computer).
6) after reboot you will see " press any key to boot from CD" press any key within 5 sec on this message.
7) Press <ENTER> to install
8) Press <F8> on next screen
9) Press <ESC> on next screen(Options may vary on this screen , read instructions).
10) select partition using arrow keys press <ENTER>
11) select NTFS/NTFS quick, anyone. and press F on the next screen...
this wil start WIn XP set up and concludes the formatting of the HDD with Win XP CD.