Question about Sony MegaStorage CDP-CX455 400-Disc CD Changer

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CD Discs have been displaced inside the unit while moving

Unable to open the door to put CD's back into their proper slots. Is there a way to bypass the door open/close button to open the door?

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Had this happen to me awhile back while I was fixing a DVD scratch problem with my 400 changer. As I recall, the top cover comes off easily (a few side and back screws and perhaps an internal top try cover) and you can access the disks easily to reset them in their slots. Obviously, you should unplug the unit before you open it.

Posted on Jul 16, 2009

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This was a very low tech solution to the problem of CD's dislodged from their slots inside the CDP-CX455 Sony CD Carousel. It was a fully loaded unit with 400 CD's in the unit.

I used a 12" smooth plastic ruler that I was able to slide through the right edge of the door. It took some maneuvering, but I was able to move the dislodged CD's that were ejected from the internal carousel. This allowed me to partially open the door manually so that I could fit my hand inside the unit. I was then able to carefully remove the CD's from the unit. Once the unit was completely empty the problem was solved. The carousel works fine and all of the CD's have been painstakingly re-installed.

The solution that Sony gave me was to send the entire unit to their Dallas TX facility for exchange with all of the CD's inside. They would not guarantee that all of my CD's would be returned. The value of the CD's was approximately $4800.00

Posted on Jan 29, 2009

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