Question about Microwave Ovens
Chances are the rear surface of the door open button and/or the front surface of the door open lever have worn away due to use, or there may be a misalignment of the door latches.
On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, only the control panel needs to be removed.
Please unplug the oven first.
If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa.
Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.
The best place to order parts for this brand is Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jan 30, 2009
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Posted on Jan 02, 2017
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