Question about SanDisk Sansa e260 MP3 Player

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Virus I think that my mp3 Player as a virus it is not doing a recovery and is not refreshing

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Re: virus

Since it has no operating system, it isn't possible to get a virus. It is probably a hardware problem and the unit might need repair.

Posted on Jul 27, 2007

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Refresh database

I think that there is viruses on it. Try to scan it and see what happened.

Feb 24, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

"Refresh Database" never ends!

If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor

Mar 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260r had a refresh data screen froze

Jan 22, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database?

Try this

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Jun 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My Player has gone weird

yeah right.. i think it has a virus..all you have to do is to scan it with an anti virus...or format your that you can use it again..

Feb 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database fail

Hi try this for me see if you can put your mp3 into recovery mode if it goes into recovery mode then i tell you what you need to do next ok follow these instructions
1. with mp3 off switch lock button to on position
2. press and hold rec button on left hand side
3 whilst holding down rec button switch mp3 on this should now be in recovery mode let me know if you get this far ok

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers


Hi, try connect to pc computer and scan with anti virus /heal and clean so that the mp player can move. the data.

Jan 22, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 mp3 player -hung

Hi , can you connect to pc computer for scan anti virus clean and heal viruses.

Jan 22, 2008 | SanDisk Sansa e200 MP3 Player

3 Answers

Sandisk mp3 player

i suggest that you should reformat mp3 player it might contain viruses1.gif, and other malicious programs. After reformat your mp3 player will be as good as new.

I have the same problem if i can't go on my mp3 when everytime it refreshes and freezez like wut xdiabolicx said how can i reformat mp3 player

Jan 19, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database freezes

Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.

Jun 17, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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