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How do I disable the password system on Nortel Meridian M3904

The Nortel Meridian phones in our office have passwords enabled. For many of us who don't handle critical company or financial information, the password system is just a nuisance. You have to enter it to get your messages, and you have to change it periodically. Is there any way to 'opt out' of the password system, and not use a password?

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  • LeeAnne Nov 09, 2011

    We have phone systems that have been used by previous branches of the state. Our district manager called our phone servicing people and explained to them that we are having to reset our password every 2-3 months or so and the rep states there is no setting on our phone that prompts for this. He also goes on to say to me that because the floor below us doesn't seem to be having this problem, then we don't have this problem. In essence its just a mass hallucination and we are all experiencing this I guess!!! I am a bit irritated now as my phone is the main calling number and the rest of the staff is definitely frustrated as they end up locking themselves out of their phones then it takes days to get a reset. Which personally I do not understand. But anyway, please please clarify these steps you have listed, because I don't have a manual and what you posted is totally alien to me. thank you in advance

  • LeeAnne Nov 09, 2011

    I apologize, I did not give you the model number etc. M7310 (NT8B20AF) Thank you.



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Posted on Dec 09, 2010


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How do I set up a voice mail with a Nortel M3904?

This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:

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When logged into this:
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  3. Press 5 to record then wait for tone.
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This is a system setting so you may need your office admin or tech to program via password.

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You need to call your office manager, they will call in a tech to program the feature in the phone system for your ext.
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Have your office manager or on site admin change it or call your local vendor for admin training or cheat sheet.
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This is a PBX programming issue and mostly system wide, you must call in a tech to change this type of programming.

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