I have a user who is unable to print from tray 2 only tray 1 - used for legal - i saw a response to a similar question - and the recommendation was to try a maintenance kit to replace the feed roller and clean the rollers in the interim - any other suggestions for this issue?
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Tray 2 paper senor not sensing the paper either it may dusty,failed or sensor flag mis placed.. verify where is the fault..Location: remove tray2 cassette, under you can observe the paper sensing flag..
Hii It could be wrong on this but there should be a setting on the printer for paper size and type for tray 1. Use it to set tray 1 as legal size and then use your program to send to the printer. Another way would be to have no paper on tray 1 and send the job. The display on the printer should say to load legal on tray 1 and hit the button to continue. When you do the printer will now know it has legal paper in tray 1. The last method is only good for that job and will have to be done the same way for another job. Specifying tray 1 as legal paper will allow you to have legal paper in the tray when the job is sent and not have to press the button. All the Best.....
The only way to duplex print on a standard 2420 is to print the first page, then take that page and re-insert it into the paper tray face up. Then print page 2 onto the back of page 1. If you want to automatically duplex print then you need a 2420DN printer which has the duplexing paper path as well as the formatter board with the duplex firmware.
Good Luck and Thank You for using Fixya.
Do NOT use customized paper. Set your paper tray to LEGAL paper. Set the tray as LEGAL in the printers setup-menu. Make sure you choose LEGAL in the printout-dialog-properties. Then it should work. Good Luck.
Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type
If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain
print a demo page(which is in the menu)if it comes out ok,it's either the drivers or possibly the formatter board.if demo is not of,it could be the cartridge.i could help you better if i know which half(right to left or top to bottom)