Question about GE GSS25SGMBS Side by Side Refrigerator

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Freezer won't defrost, coils full of ice.

You posted a reply about a freezer that would not defrost back in 2006 on FixYa. You said to jumper the DEF to the LINE on the board in back of the unit. I found the LINE to be hot and jumped it to the DEF and then tested the blue wire inside the freezer and it was hot. This still did not heat the defrost coil. I took out the coil and jimmy rigged power to test the coil, it got red hot. I reinstalled it, tested the blue wire to make sure it was hot but the heater will still not come on.
GE side by side unit model GSS25SGMD
Hope you have time to reply. Thanks, Dave

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Dave, you are throwing me a little here. By jumping line to defrost you should have 120 V. at the heater. J-11 to j-9. Are you measuring voltage? Lets ohm out the circuit. Unplug the refer and disconnect the blue connnector from the main board. Measure between the blue wire on the connector and the orange wire on J-7 pin 9. This is right to the right. You should have approx 22 ohms. If you don't have this the problem lies either in the heater, harness,or defrost T-stat. The Tstat sits on the evaporator, opens at 140 degtrees and closes at 110 degrees. So it should read closed. Let me know how you are doing, Catriver

Posted on Jan 29, 2009

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Appliance is running but won't get cold. Freezer won't freeze either


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First I would check the fan in the freezer. Listen to see if it is running
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Also this might be a common Defrost problem, Ice
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Also check fan undernearh Ref in the rear
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.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
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First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
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PLEASE VOTE FOR ME IF THIS WAS HELPFUL

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1 Answer

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Hi,
I'm Leo
This is a common defrost problem, The ice
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Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
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Also check fan undernearh Ref in the rear
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Thanks for using fixya
Leo Ponder
imufo2
Thank you for using fixya
Leo Ponder
Please VOTE FOR ME IF THIS WAS HELPFUL.
I'm including my article on Refrigerator Repair for your help and convenience.;
Please click for article
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IMUFO2
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imufo2@sbcglobal.net"

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1 Answer

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Hi and welcome to FixYa, I am Kelly.
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In the back of your unit you will have an inlet water valve assembly that will look similar to this one:

Water Dispenser Not Working Check the water supply to the water inlet valve. Check the water filter. ( if applicable)
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Dual Water Valvedual_water_valve_small.jpg

One side of this valve does the water in the door, the other the water for the ice maker


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Here is a manual you can use for troubleshooting:
Kitchenaid-Estate%20Appliances/Refrigerator/In%20Door%20Ice%20Manual%20with%20Diagram.pdf">http://www.affordableappliance.com/Download%20Folder/Whirlpool-Roper-Kitchenaid-Estate%20Appliances/Refrigerator/In%20Door%20Ice%20Manual%20with%20Diagram.pdf

Note the requirements to test the ice maker using the manual above are:
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If all of the system tests pass and you still do not have water.... suspect the inlet water valve (pictured above) or the water supply as the source of the problem.

More often than not.... the real problem turns out to be ice build up on the evaporator coils due to an automatic defrosting problem. Should you discover a build up of ice on your evaporator coils do a MANUAL defrost session by unplugging the unit and directing a fan into the freezer compartment for just over 2 hours. (Makes a water mess so be ready!) After the manual defrosting return the unit to normal service. You should have ice again within 12 hours. Keep an eye on the evaporator coils for the next 5 days because if you do have an automatic defrosting problem the symptom WILL return in a matter of 2 - 4 days. If the ice block returns.... have the automatic defrosting problem corrected to keep your ice maker working normally.

Thanks for choosing FixYa,
Kelly

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1 Answer

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If you need help finding your model number see here> http://www.appliancepartspros.com/modelnumber_locator.aspx

To locate your timer, motherboard, control or adaptive defrost control , enter your model number and search for the part or post back on Fixya.
http://www.searspartsdirect.com/partsdirect/index.action?psid=26129238&sid=PSx20071217x00001a

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1 Answer

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if the freezer section is still working ok then check for ice build up inside freezer on the back wall, its possible that the unit is not defrosting and ice is building up on the cooling coils, the most common culprit is the def thermostat. easiest way for you to get it going again fast is to manually def the coil.

remove the 2 screws about half way down the back freezer wall. then using a blow dryer def the ice from the coil.

since this refrig has an electronic def control i would recomend calling a reputable service company to check it further for you..

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