Question about Logitech QuickCam Pro 4000 Webcam

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Can only get black and white

For some reason, the picture (video as well as still pics) is black and white only. I have tried all the settings, using the latest software. Win XP Pro. I bought this cam a couple of years ago (or 3?) and I remember then setting the s/ware to black and white. BUT that was on a different computer. Is there such a thing as a factory reset on these things?

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Re: Can only get black and white

1. Download and run a utility from Microsoft called AmCap. 2. Run it and select your webcam from the Devices menu. Verify the webcam output is visible. 3. Go the the Options menu and select Video Capture Filter. 4. Make sure that the Color Enable checkbox is checked, and the Saturation slider is in the middle. Or just click on Restore defaults. Hope that helps.

Posted on Jul 28, 2007

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Cant get colour, only Black and White video

probably on the cam settings it ha a case where it said black and white ...this case must free in order to see colored ..take a look it is placed somewhere in the right ( low) ...I hope you know how to get on camera settings...if not try this..
there are two ways:
one its to open the AM cap and select from the window...options /video capture filter...and than uncheck the B/W case..
the other is to access the preferences in yahoo messenger the same ..uncheck the BW...
Good luck ..and hopefully its from there ...if it isnt this one ...must be something wrong with the web cam ....let me know how it worked out..!

May 28, 2009 | MSI Starcam 370i Webcam

1 Answer

Black screen

The problem sounds like it is not with the hardware or software - You are able to take pictures indicating the device is on and working.

The problem appears to be with the associated programmes such as Skype, Yahoo. You need to select on of the video chat programmes and select the webcam you choose to work with it.

In any of the video chat you will find it is in options/ settings/ video

Apr 27, 2009 | Creative Labs Live! Cam Video IM Pro...

1 Answer

QuickCam Logitech picture is black, used only 3 times

Normal 0 Double Click on this site
to download the Free AMCAP Video Capture Program.
AMCap v9.20 AMCap is a small yet fully functional video capture application compatible with Microsoft DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard and Video size settings from previous session. It has some nice features like multimonitoring support, zooming, aspect ratio and deinterlacing features.

AMCap is a small and effictive piece of software and definitely worth trying. Hop

Apr 08, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Bad picture

Is cam compatible with desktop have you tried device manager to update cam driver
Have you set cam up on desktop for skype
Follow instructions open skype
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.

Hope this solved let me know

Feb 02, 2009 | Logitech Quickcam Chat Webcam

1 Answer

My pic for everyone to view is black why?

You have to change the settings of it to make your pictures come in color.

Oct 22, 2008 | Logitech Webcam

2 Answers

MSI starcam 370i only shows black and white

You can change your lighting to fluorescent lighting the brighter the fluorescent lights are the better your cam will show up the colours, it worked for me.

Aug 02, 2008 | MSI Starcam 370i Webcam

1 Answer

Pic quality

Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:
  1. Click on "Start," "Settings," and "Control Panel."
  2. Double-click on the Display icon.
  3. Click on the tab labeled Settings.
  4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
  5. Also, check with the manufacturer of the video card for updated video drivers.
Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:
  1. Open the QuickCam software.
  2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
  3. Choose "Advanced Camera Settings".
  4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
  5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
  6. Click OK when your are done.
Using Latest Software:
Finally, make sure you are using the latest release of Logitech camera software. You can download the latest release from the Logitech Downloads + Parts page.

Feb 26, 2008 | Logitech Webcam

2 Answers

Quickcam Pro 9000 Problem

u try to mess around with master settings of web cam cheak and uncheak few things in the options menu of cam see if u can get itto work are useing usb 2.0 ports

Jan 07, 2008 | Webcams

1 Answer

Monitoring own picture in SKYPE

Recheck settings as listed in info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 04, 2007 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Scren split into 4 and in black and white.

I am wondering if you have accidentally puy your cam in one of those fun modes like the ones that distorts the picture or turns it into 4 color pictures etc. I don't know what it is called on your model but the menu for this is called video effects. I know where it is on Logitech quick cams but not for yours. I suggest you just try looking at these setting options and see if you can make it change to something else and if so then you are in the right place and just have to find how to turn this off. Let me know what kind of camera you have and what kind of menus you have available if this does not give you a good hint.

Dec 02, 2007 | Logitech QuickCam Pro 5000 Webcam

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