Hello...my problem is; everytime I try to delete or upload any programs on my notebook, a warning box comes up saying "could not open INSTALL.LOG file" Do you why this would be happening? I have a HP Pavilion dv2000 with windows vista. Thx, Nancy P
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Re: INSTALL.LOG ??
Can you open task manager ? When this msg come dont terminate it. Open task manager and watch which process is holding that error. Kill this process. Try to erase another file. If it happen again, you are attacked by a great virus. There is one solution without installing OS again. Scan your HDD with another PC which have a recently updated virus scanner. Keep informing.
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Do you mean programs from your IE browser toolbar.?
If you do then to remove them you right click on the toolbar and untick the program you dont want.
To remove it completely you need to go to the control panel on your pc and to add/remove programs and uninstall.
Others logged on..
If someone else has a user profile, and is using your computer. If they dont LOG OUT, but just LOG OFF (or switch user) , then that session is still in memory and the programs they may have been using are still running.
If you try to switch your computer off without everyone LOGGING OUT completely, you could loose any open files, or damage any open programs.
You probably have a virus so everytime you double click even on Local Disk C:\ it will ask you to choose a program. Download something called mata_virus it's a very nice script to kill the amvo virus and its variants. Run it and after it's done it will show you the hidden files and folders. Then go to My computer and right -click on C:\ and then click explore.. then look for a file called autorun.inf. Right click and click on properties. Uncheck the "Read only" attribute. and then open it. and you will find the virus name and location. Write it down. Restart the pc safe mode and see if use the search (start - search) and look for that file. Delete it. Then restart normal mode and download an AV, I really like Avira Antivirus - (http://www.free-av.com) and yes it's free - you can see its reviews on cnet.com. Install - update the virus definitions and run a complete scan. I hope this helps. If not, you will need to connect an external CD rom and use something like ERD Commander to restore Windows system Files and use the registry to remove any trace of the virus, but that's is not easy for the regular user, you really have to know what you are doing because If you delete the wrong file, you will damage the Windows installation completely. Have a good day.
Hold CTRL + ALT + Delete and open the task manager to close the program. If that doesn't work, log-off then log back on. If the program is still hung up and won't open, you may have to unintall and reinstall that program as a last resort.
This issue may occur if the user profile was manually deleted by using the command prompt or by using Windows Explorer. A profile that is manually deleted does not remove the security identifier (SID) from the profile list in the registry.
To resolve this issue, follow these steps:
1.Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
a.Click Start, right-click Computer, and then click Properties.
b.Click Change settings.
c.In the System Properties dialog box, click the Advanced tab.
d.Under User Profiles, click Settings.
e.In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
2.Click StartCollapse this imageExpand this ima, type regedit in the Start search box, and then press ENTER.
3.Locate and then expand the following registry subkey:
open in another user i think . thats what youre trying to say . try to login throught admin account in safe mode and remove the file . And try a spyware/malware search . that should be the cause of the problem
from the black widows screen, hit ctrl-alt-delete. This will bring up a menu. Choose task manager, the file...run. In the run box type restore. From the box that comes up choose rsttui.exe. This is the windows restore utility. Follow the steps to restore your system, choose a date from before the issue started happening.