Question about MP3 & Digital Media Players
Hi, how are you? please I need your help because I' m having some problems with my player... they are:
1- every time I shut it down, it looses the configuration (background color, play mode, equalizer, and last file played).
2- does not allow to upload or delete files any more
3- it is impossible to format, at least with windows, when I try this an error message is displayed "Windows was unable to complete the format" or something like that.
These problems appeared one day, all at a time and the player was working very well before.
I'll appreciate your help. I need to fix it and I don't mind if I have to erase all files uploaded.
Thanks in advance.
"NO DATA"/"FORMAT ERROR" may appear and the tracks cannot be played when formatting the unit in Windows explorer and transferring tracks from SonicSatge. In this case, format by MENU of the unit and transfer tracks again.
Posted on Sep 08, 2007
i got mine about an hour ago and it works fine. don't drag and drop music files, sync them to the mp3 player using windows media player.
Posted on Jun 02, 2008
cherylharrel, for your player - smpk4068, you must select 160x128 resolution on the converter program, then click convert.
Posted on Jan 20, 2010
Ok, I suggest you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds.
If that doesn't work, I'd suggest that you format your player or repair it using Philips songbird or device manager. If your model number starts with SA1..... your player supports device manager. If it starts with SA2.... then it uses Philips Songbird. You can install them from the CD that came with your player or download it from Philips support site. www.philips.com/support
* Contents may be removed by using this function. So make sure to back up your contents.
On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".
Repair using Songbird:
Launch Songbird and then connect your player to your computer. Select "Repair" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.
Repair using Device manager:
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Hope this works.
Posted on Mar 11, 2011
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