Do a hard reset turn the handheld
off, hold the two soft keys (the dashes to the left and right of the phone buttons)
hold the power button for 1-2 seconds and then release the soft keys. It should
prompt you to clear storage. The “send” button is considered as the
green phone button.
you will lose everything because it puts it back to factory resets but it will power on
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I hate to say it but you might need to hard-reset the phone. If you choose to do so BACK UP YOUR DATA first. You can get a free program called "PIM Backup." This will let you back up all of your contacts, emails, etc. (all personal information). To hard reset, hold down both of the soft keys at the same time, then simultaneously use your stylus to hit the reset button. You should get a black screen with some text on it asking if you want to hard reset. Press the "send" key to confirm. If you don't get the screen right away keep trying as it doesn't work perfectly every time.
If you have an SD card in your phone take it out and try turning it on. You can take it out when you see it going back to the white t-mobile screen. Once the device is on and to the home screen you can insert the card again.
Is it on the phone mode? There are 2 'modes' for this- just a PDA organiser (with no network and unable to use it as a phone), or phone mode (like the usual cell/mobile phone).
Gently hold down the 'hangup/off' button. The screen will turn off momentarily. The Today screen will say Phone Off. You will not have any network on this.
If you hold down the hangup/off button again, the phone will switch off and on again, and you will be able to see your network or "phone on" on the screen.
Hope this helps