Phone worked at one time. Connected it to analog line but still does NOT work, used original cables that came with product, thinking it might work on digital, plugged it into digital line, FYI - we have a Mitel PBX, please call me at (928) 697-4221 or email me back with solution, PLEASE,
These are analog only phones using a POTs line if you've connected everything properly and all the cables are in fine condition no broken conductors or anything it should work. If the keypad lights up you only need to hit the very buttom button and you should get a dialtone. To make a call you may need to dial a 9 or 909 (depending on the phone system programming) to get an outside line if this connected on an anolog line through a PBX. Probably first test it using a working faxline. If you do not get a dialtone and all cabling looks good it maybe that keypad got dropped. I have one that has been knocked off of a table - someone tripped over the cord - noone will admit it but through testing I've discovered it's in the keypad end, symptons being no dialtone.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This happens on the older software levels of the Mitel phone systems when the phone type programmed does not match the phone type connected. Example: if the phone system programming has a 4015 phone type for that port and you connect a 4025 phone you will get this result. Another cause could be the port you are connected to is analog(used for analog devices such as fax, credit card, modem, or standard single line phone) instead of digital; you would get this result even on the latest software levels.
Assuming that this is the same phone that has been at this location and was working previously, try a different working 4025 phone at this location. If the different phone works, then the problem is in the phone and needs to be sent for repair. If the different phone doesn't work, change the line cord to eliminate possible bad line cord. If the phone still does not work, the problem could be in the outlet, building wiring or in the telephone system. At this point you likely need to call a service technician to track where the problem is.
I'm assuming you are using this on a 3300 ICP. In that case, the phone system is only able to do 8 party conference calls without an external Conference server. You can dial the first number, press the flash button, dial the next number, dial the feature code (get from your vendor), repeat until you have all parties as part of the call.
The 5310 IP conference unit works much easier than this phone. A conference bridge such as Audio Web Conference with the appropriate licensing will allow for extended conference calls... it will also allow you to record the call for later "off-air" participation.
The original setup of the phone was most likely done on a mitel 5224, you can only use this model or newer. The 5220 or 5215 will give this error when trying to replace the original phone. To use these phones, delete the extension and redo it.
This phone is a digital phone and requires connection to a digital system commonly called a "key system". If you have removed it from where it was connected and tried to use it at home or somewhere else it will not work. Most home or normal phone jacks are connected to your local provider directly and is what is called an analog system. The 2 are NOT compatable without an interface device. If it is connected to a key system then thier is a problem with the port on the Mitel keysystem that goes to the jack you are plugging the phone into and you will need a technician to fix/rewire this onsite. Hope this helps you. A manual for your phone can be gotton here: http://www.octelephone.com/4150user.pdf
This phone is a digital phone and requires connection to a digital
system commonly called a "key system". If you have removed it from
where it was connected and tried to use it at home or somewhere else it
will not work. Most home or normal phone jacks are connected to your
local provider directly and is what is called an analog system. The 2
are NOT compatable without an interface device. If it is connected to a
key system then thier is a problem with the port on the Mitel keysystem
that goes to the jack you are plugging the phone into and you will need
a technician to fix/rewire this onsite. Hope this helps you. A manual
for your phone can be gotton here:
I have made these cords up before, this cord only uses 2 conductors so a length of Cat3 (station wire) 3 pair or less would be more than enough. Looking straight at the jack end with the tab facing down the pins are numbered from right to left, starting at 1 from the right to 4 or 8 depending on whether it is RJ11 or RJ45. On the RJ11 end pin 2 is red and pin 3 is white,on the RJ45 end pin 1 is red and pin 2 is white. That's it all you need is a crimper and the ends.