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USB ports cant run plug and plays such as ipod & sd card readers

USBs work fine. I always use them. My printer, Keyboard, and mouse are all hooked to them. They can even download pics form a camra pretty much on its own. But when i plug in a plug and play all I get is an icon that says "safe to remove". In the icon it will even have the name of what i have pluged in. I tried to update my drivers but whan i do i lose control of my mouse and keyboard and have to shut it off the get them back. Its a Dell Optiplex Gx 280. Windows XP

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  • Jessie Lamison Jan 28, 2009

    One item was a magicJack internet phone line. It was powered by the USB. I know it had the power cuz it had a blue indicator light that would come on when pluged in. another was a simple SD card reader and writer. it needed no power from the usb just the connection. and a third was an ipod and I have i tunes so thats not the problem. I also have a seemingly empty removable disk icon under my computer with my other working cd drive and such.

  • Jessie Lamison Jan 28, 2009

    Also I am not using a USB hub. The empty removable disk icon in my computer is a (F:) drive. It says it has 0MB used and 0MB space left. (a sort of goast drive no?)

  • Jessie Lamison Jan 28, 2009

    the one giving me the problem is different. the good ones say

    Intel(R) 82081FB/FBM USB Universial Hoast Controller

    the bad one says

    Intel(R) 82081FB/FBM USB2 Enhanced Host Controller

  • Mickey Hubbert
    Mickey Hubbert May 11, 2010

    "But when i plug in a plug and play all I get is an icon that says "safe to remove"." What are you trying to plug in? Is it powered by the USB port? Are you using a USB hub?


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Make sure you have the latest chipset drivers from Dell for the GX280 - Here is the link

If you are still having the problem, look to see if the devices you are using are all the same standard. (i.e. USB 2.0 or 1.1) Are the ones that are successful using the same standard? Are the problem ones the same?

Then look in the device manager under system properties, go to the device manager, then try and determine what the phantom device drive is. You should be able to uninstall or disable it to see if that makes a difference. If it is connected to an onboard card reader or something similar it will reinstall if uninstalled. You can also re-enable it if you find you need it.

Hope this helps.

Posted on Jan 28, 2009

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