Question about Denon DVD-2500 DVD Player

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No sound with Denon DVD-2500

I have a Denon AVR 3300 with a Denon DVD-2500. Both about 10 yrs old. When I try to play a DVD, I have video but now get no sound. If I turn the volume way up, I can hear faint sound--like program from somewhere--maybe the TV, but not the dvd.  I tried several discs, same result. Also tried the VCR and audio works fine, so I'm thinking it's the dvd player and not the amp. Suggestions?

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  • Denon Master
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The "faint sound--like program from somewhere" is an interfeerence problem related to a bad shielded video cable.

Also the sound but no video is probably because of the cable.

Just replace the cable that connects from DVD to TV.

Posted on Feb 15, 2009

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  • Master
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Hi there
Check the audio jacks at the back of the unit to make sure that the phono leads are in the correct output source.
Also hook the DVD up to the TV using a standard scart lead to rule out the audio output on the DVD player itself.

Good luck and thanks for using Fixya!!

Posted on Feb 14, 2009

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As it was working properly before and now suddenly it has stopped giving sound fron dvds.thgis indicates as the unit is 10 year old it can be the problem of any thing got short in the circuit board which is making this problem of no sound/other wise the cables are either fauly or got looser or not connrected properly or the socket in which the cable is connected is got loose internally.just remove all the external cables connected to the unit and clean the cable pins and sockets  make them absolutely dust free.then reconnect every thing and check out. thanks.

Posted on Feb 14, 2009

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  • Master
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Hi and welcome to FixYa,

Your post "but now get no sound" indicates that it was working before and just recently had the "no output audio" fault. It would be appreciated if you could pls post back/describe how the DVD 2500 is connected to the AVR 3300. Of particular interest would be which input of the AVR is used by the 2500.

Initially, you can try:

  • relocating the 2500 connection to any of the other inputs of the 3300;
  • play the 2500 with the 3300 either in 5-CH STEREO, MATRIX, STEREO or DIRECT but not DOLBY DIGITAL, DTS nor DOLBY PRO-LOGIC;
  • likewise, if possible do not use any of the DSP "effect" modes;
  • playing an ordinary audio CD on the 2500.
Pls post back result(s) of above tests. Good luck and thank you for using FixYa.

Posted on Feb 04, 2009

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Assuming you play the same DVD dics which were working fine before. When the sound gradually decrease and eventually no sound the cause is sound IC gone bad. YOu can change this chip in a local repairing shop.

Posted on Jan 28, 2009

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Hello ther it sounds like the onboard sound card has gone in the player i had 1 for about 4 years and mine did exactly the same i took it to a local repair shop and they told me that the sound chip was fried hope this helps many thanx

Posted on Jan 28, 2009

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  • Master
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I think your DVD disc has DTS system in sound and your sound system is 10 years old so could not process its sound.
You will get good sound if you play Dolby Pro Logic DVD disc.

Posted on Jan 28, 2009

  • Shahid Electronics
    Shahid Electronics Feb 14, 2009

    Please check dvd audio connections as is it optical cable or RCA cable used.
    You can confirm sound connection by playing an Audio CD in same player.


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