Question about LG 42PC3DV 42 in. Plasma EDTV
I have a 42" LG Plasma TV, model #42PC3DVA, not even a year old. We use a universal remote that comes with our digital cable package that we use instead of the original remote that came with the t.v. Anyways, my problem is that, out of the blue, all of a sudden we're not able to turn the tv on or off, or turn the volume up or down with BOTH remotes (plasma and cable). We're able to change the channels just fine, but as for volume and power control...zilch. We're thinking it has something to do with the laser in the t.v. Any suggestions on what to do?
I also had this same problem. Both the original remote and my universal remote failed to give any response on the TV. Normally the green light flashes when it receives a command from the remote. Called LG Support and they made me an appointment with a local repair company for 3 days later. This seemed pretty quick compared to other companies repair times I'd read about. However next day the repair company called to say it would be 5 more days before they could get a Tech to my location (downtown ATL). 8 days was a long time to wait but once tech arrived he diagnosed it to a bad board and simply went to his truck and swapped it out with mine under factory warranty. Everything has been fine since.
Posted on Jun 04, 2008
Sounds strange, sounds like an issue with the TV itself, and not the remote. You could try ordering a remote from a site like http://www.remotecontrolhookup.com/lg/ or you might be best suited to call LG and see if they can send out someone to look at the tv.
Posted on May 29, 2013
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