Question about Logitech 9311570403 Mouse

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Mouse wheel does not scroll

Cannot get my mouse wheel to scroll a page

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  • jambrob Jan 28, 2009

    wheel is not stuck--it simply will not scroll down a page when turned

  • jambrob Jan 28, 2009

    all scrolling pages

  • djsam112 May 11, 2010

    Is this happening just on some applications or all scrolling applications?

  • Misterixas May 11, 2010

    Is this question belongs to hardware, or to software. I mean, your mouse wheel is somehow stuck (or contrarily moving without any oppose) or computer isn't responding to wheel rotating (no accorrding reaction)

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Bought a new one.

Posted on Jan 29, 2009

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1 Answer

My scroll wheel skips, jumps, scrolls backward or on its own. Can I fix it?


Take the roller ball out of the bottom of your mouse if it's the older style and clean the dirt and dust of the roller wheels with a q tip and alcohol. If it is an optical mouse try putting a piece of white paper under it when you use it this may help. If not it is time for a new one.

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How do I make my scroll wheel work again? It just quit working. Now, I have to click the wheel and move the mouse up or down and it scrolls the page on its own. Nothing happens if I roll the wheel.


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You could just throw it away and buy a nice new shiny optical wireless mouse.

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I am unable to hold down the left mouspad key and scroll down the page


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The scroll


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Thank you for following up.

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Wheel will not do just a standard scroll


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Scroll Wheel does not work with some programs.


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