Question about Canon imageCLASS MF6550 All-In-One Laser Printer

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CANON MF6550 printer started to show error TONER IS NOT SET INSERT TONER, we already replaced the toner and still keep on give that error message, what do we need to do, because we always have to open the door where you put the toner to be able to use it

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  • Anonymous May 23, 2009

    yes but this didnot fix it. i changed the toner two days ago but still says to replace

  • Carlos Perez
    Carlos Perez May 11, 2010

    did you replaced the cartridge or just filled it up?

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The error you are describing is usually cause by a bad cartridge but if you have tried a new Canon cartridge because refills will cause this a lot then we would need to look internally. If you look inside the unit (cartridge removed) on the right hand side towards the bottom you will see 3 flat metal plates. These are called spring plates when you push on them they should move in and out check and make sure they are not bent or depressed in you can try and use your fingers to fix them if they are. If not this unit would still be under the 3 year manufacture warranty call Canon they should give you service options. 800-828-4040

Posted on Jan 29, 2009

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