Question about Hoover F7431-900 SteamVac Vacuum

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Hoover SteamVac Spin Scrub carpet cleaner has lost suction

Used a lot on floors with pet hair on them, but no visible clogs. Became noticeable that floors were wetter than used to be, but now seems to have stopped sucking up water altogether. Machine is about 8 years old and has had moderate use.

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  • DaMuse Feb 21, 2009

    When I turned on my Hoover Steam Vac today, the little red float in the dirty water tank popped right up - which it's only supposed to do when the water is sudsy or the tank is full. When I turn it off, the red float drops back down, but comes right back up when I turn it on again. It won't suction as long as the float is up. HELP!!!

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5 Suggested Answers

VacuumRepair
  • 438 Answers

SOURCE: Scrub brushes not rotating

Hi There,

You'll need to first diagnosis why these brushes are not spinning. When the SpinScrub brushes on a Hoover SteamVac don't spin, this can be 1 of 3 different things.

In order to diagnosis which one of the problems is causing your problem, here's what you'll need to do.

Step 1. The first and easiest thing you should check is to make sure that that the brush speeed selector knob on the top of the machine is turned on, and is not in the off position. This may sound obvious, but I've had several cutsomers that have come in with this exact problem, only for the brushes to be turned off. Also make sure that the SteamVac's handle is reclined, and not in the upright position. There's a switch inside that shuts the brushes off when the SteamVac is moved into the upright position. If the brushes still are not spinning, move on to step 2.

Step 2. You'll need to remove the SpinScrub brushes from the SteamVac. Turn the machine upside down so that the brushes are facing upwards. There are four clips that hold these brushes in place. You'll need to remove the brushes from the machine by squeezing the four tabs while pulling upwards at the same time. The picture actually only shows the two tabs on the right hand side being squeezed (my left hand was holding the camera, lol), but the tabs on the left hand side are in the exact same location:

23e0faa.jpg
Step 3. Once the brushes have been removed, plug the machine in, make sure that the handle is reclined. Look in the SteamVac where the brushes used to be. You should see a hole that is square shaped where the brushes go into.
232c8b0.jpg
Turn the machine on, and look to see if this square shaped hole is spinning. If the hole is spinning, this indicates that either the brush block itself is bad, or there maybe something clogged (such as pet hair) in the brushes that's preventing them from spinning. If the square hole is not spinning, this indicates that your internal turbine brush gear has gone bad. Here's a link to a repair that I've written on how to replace the internal brush turbine gear if the square shaped, female receptacle hole is not spinning.

If the square shaped hole is spinning, here's what you may do to see if the brush block is just jammed up with debris, or if the brush block itself is bad and needs to be replaced:

Step 1. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem.

you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken. If the pole has broken, you will simply need to replace the brush block.

b64e530.jpg

It can really only be one of these three things that are causing your brushes not turn. Here are links to all of the products that possibly need to purchased (if the brushes weren't just clogged) on our website for the model that you listed this repair under, the Hoover F7425-900.

- Hoover Brush Turbine Gear Assembly Part 43191009
- Hoover Brush Block SpinScrub 6 Brushes For F7425-900, Part #
48437030

I hope that this helped you figure out the problem. If you have any follow up questions, please use the Clarification Request form here on Fixya and I'll be more then happy to follow up with you and help you out. If you found this helpful, may you kindly please rate my repair helpful by clicking the thumbs up icons in the top right hand corner of the repair? This is really what keeps Fixya repair experts coming back to give free repair advice, and helps Fixya users continue to get the free replies without having to pay for answers. It's greatly appreciated.

Thanks,

Chris J.
GoVacuum.com

Posted on Apr 13, 2010

  • 1 Answer

SOURCE: Leaking Hoover Steamvac

Mine did this exact and it turned out my pump was cracked.

Posted on Mar 30, 2008

reddevil6
  • 1673 Answers

SOURCE: hoover steamvac won't spray water on carpet.

Check the ank valve to make sure when you push it in that water is coming out. The reservior asm, (the tank bottom sits on this)is bad or the rod in the handle isn't pushing the reservior asm when you squeeze the trigger.


3015964.jpg

Posted on May 15, 2008

reddevil6
  • 1673 Answers

SOURCE: Belt replacement Hoover carpet cleaner

Hoover steamvacs don't use belts. If the brushes are not turning, pull the brush block out, turn the machine on and see if the square hole where the brush block was, is turning. If not then the turbine is bad. Sometimes you can take the turbine apart and clean it out. most times I have found , replace it.

Posted on May 26, 2008

  • 107 Answers

SOURCE: NO DIRECTIONS FOR HOW TO ATTACH AND USE STAIR TOOL FOR MY HOOVER

Here is the link to Hoover's manuals. I could not locate a model F5900-900 But i believe it is F5914-900. Please verify before downloading manual by checking the serial number stick for a model. Its silver and should be on the back or bottom.

Posted on Dec 09, 2008

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=618767&thid=728884
Hoover Steam Vac Spin Scrub Carpet Cleaner won't...
Posted by hoofbeats1 on Jul 01, 2008
My machine is a little more than a year old. I have used it about 5 times. It started leaking the third time I used it. The fourth time I took it out, the brushes would not spin (I did clean them and rinse them after use each time).
Now the engine screams and won't **** anything up. Do you have any suggestions? My last Hoover Steam Vac was great and lasted for 3 years! Hi,
I have a Hoover Dual V SteamVac F7425-900 that the brushes won't spin. The lint screen is clean & the brushes switch is in the on position.
It dispenses & sucks up the cleaning solution & water; just no brush action. Help


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The only thing that I can recommend is that you may have a bad switch, some vacs may have a broken belt or the drive mechanism inside the Hoover Dual V SteamVac F7425-900 in or by the brush assm section and is need of repair. Please check the trouble shooting section of the owner’s manual if you’re needing help and to save money. If you don’t have one then contact the Hoover factory cust serv. So, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=618767&thid=624426
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Posted by providence51 on May 26, 2008
My cleaner is not dispensing the shampoo solution. Still sucks up the dirty water that I manually applied with a scrub brush. I use this on my tiled screen porch floor and it has worked great many times.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover SteamVac Carpet / Upholstery Deep Carpet Cleaner.

There is a release value in the bottom the holding tank that may be bad and not opening or the trigger assm in the handle may be broken and not connecting to release the water to scrub and clean the carpets. You should really check with your local factory authorized Hoover vac dealer in your area or , please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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