Question about Kenmore 24032\24036 Top Load Washer

1 Answer

Error SR I have a Kenmore elite top load 11021062000. We had a service tech tell us that we need to replaced the control board. After looking into it they have two control boards. one is a machine control board and the other is a motor control board. Do you know if we need to replace both or just one? and which one? I can start a cycle but as soon a the machine starts going in the initial stage it locks up and give me the sr code. Any help would be greatly appreciated.

Posted by on

  • onthethejob1
    onthethejob1 May 11, 2010

    ok i will try and help...i cant get this exact code,,but inside your unit there a tech sheet,,,if you can get it it will tell you which board is defective,,,now the tech that you had out,,should have told you..part of the service charge...if iwas to get a board it would be the motor control,,because you said that the console board responds.but when it trys to wash it locks up...keep me posted,,will researh more onthejob

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

SR = Stuck Relay.

"Sr" signifies a failure of the relay in the closed position. With this failure, power to the motor controller cannot be turned off by the machine controller.
The machine control board may have a bad relay and may need to be replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This should have AC line voltage when the motor controller is powered.

Press STOP/CANCEL to clear the display.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Elite 4586


see this causes and fix it. God bless you
Door Switch
This can cause the washer to agitate but not go into the spin cycle. You will need to remove the door switch to check it. You will perform an ohm reading on the bottom terminals. The reading varies from manufacturers most Frigidaires is around 1500 ohms others like the whirlpool duet is checked at the main control board with the door closed should be around zero ohms. You will need to refer to the tech sheet or service manual for the proper reading.

Main Control Module / CCU
The main control unit is the circuit board located behind the console. If the door switch tests good the main control is usually the problem. Check all connections for a goood tight fit. You will need to refer to the tech sheet or service manual to check this further. The main control is easy to replace.

Motor Control Module

The motor Control Module is located inside the cabinet down near the motor. This recieves the signals from the main control module then relays this information to the motor. Check all connections sometimes a communcation problem is just a loose connection. The Motor Control Module is easy to replace. To check this further you will need to refer to your tech sheet or service manual.
10_12_2012_10_53_39_am.gif

Oct 11, 2012 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a front load kenmore washing machine and keep getting a F-11 error message, what do I do? I do as the manual said and push pause/cancel twice and sometimes it will let me restart and sometimes not.


fll error code is a communication error between (ccu) central control unit board and the (mcu) motor control unit bottom control board .... replace control board on the top of machine

Jan 23, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

When I start my Kenmore Elite Oaisis HE washer, I keep getting an error, "F1". What does this mean?


Hello & Welcome to FixYa

Error Code F1 means that the control is either bad or the wiring harness to the control has some issues. Please check the control board for any bad components as you might need complete replacement of the control. Please get back to me if you have any other questions.

Kevin

Dec 11, 2010 | Kenmore Elite Oasis 27052 Top Load Washer

4 Answers

F51 error


Hello, the F51 code is a motor rotor position sensor failure. It's best to call in the warranty service as there is a bunch of tests that need to be run to determine if it's the sensor or control board. If the tech wasn't any help, contact the store for a replacement.

Thanks

May 20, 2010 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Kenmore Elite quiet pack washer quit. Please help!


The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 18, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

F22 code appears on Kenmore Elite Front Load washing-?


communication error between control board and panel. Make sure both are replaced together. common problem

May 27, 2008 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore 24032\24036 Top Load Washer Logo

254 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Ron Lankford

Level 3 Expert

5386 Answers

Archaeology
Archaeology

Level 3 Expert

662 Answers

2mikecurtis

Level 2 Expert

65 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...