Kenmore 24032\24036 Top Load Washer Logo
Posted on Jan 28, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Error SR I have a Kenmore elite top load 11021062000. We had a service tech tell us that we need to replaced the control board. After looking into it they have two control boards. one is a machine control board and the other is a motor control board. Do you know if we need to replace both or just one? and which one? I can start a cycle but as soon a the machine starts going in the initial stage it locks up and give me the sr code. Any help would be greatly appreciated.

  • onthethejob1
    onthethejob1 May 11, 2010

    ok i will try and help...i cant get this exact code,,but inside your unit there a tech sheet,,,if you can get it it will tell you which board is defective,,,now the tech that you had out,,should have told you..part of the service charge...if iwas to get a board it would be the motor control,,because you said that the console board responds.but when it trys to wash it locks up...keep me posted,,will researh more onthejob

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 15,935 Answers
  • Posted on Sep 13, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 21, 2008
Answers
15935
Questions
19
Helped
5036798
Points
35540

SR = Stuck Relay.

"Sr" signifies a failure of the relay in the closed position. With this failure, power to the motor controller cannot be turned off by the machine controller.
The machine control board may have a bad relay and may need to be replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This should have AC line voltage when the motor controller is powered.

Press STOP/CANCEL to clear the display.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a front load kenmore washing machine and keep getting a F-11 error message, what do I do? I do as the manual said and push pause/cancel twice and sometimes it will let me restart and sometimes not.

fll error code is a communication error between (ccu) central control unit board and the (mcu) motor control unit bottom control board .... replace control board on the top of machine
0helpful
1answer

When I start my Kenmore Elite Oaisis HE washer, I keep getting an error, "F1". What does this mean?

Hello & Welcome to FixYa

Error Code F1 means that the control is either bad or the wiring harness to the control has some issues. Please check the control board for any bad components as you might need complete replacement of the control. Please get back to me if you have any other questions.

Kevin
7helpful
4answers

F51 error

Hello, the F51 code is a motor rotor position sensor failure. It's best to call in the warranty service as there is a bunch of tests that need to be run to determine if it's the sensor or control board. If the tech wasn't any help, contact the store for a replacement.

Thanks
1helpful
2answers

In mid wash the Kenmore Elite Oasis HE flashes F51 and

check if basket turns freely. if it does replace the main board
1helpful
1answer

Kenmore Elite quiet pack washer quit. Please help!

The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
0helpful
1answer

F22 code appears on Kenmore Elite Front Load washing-?

communication error between control board and panel. Make sure both are replaced together. common problem
0helpful
3answers

Kenmore Elite HE5 Electric Dryer

I have a Kenmore HE5 Steam: after a power failure last week, now when you turn the dryer on and push"start" the cycle stops emediately and flashes PF...
Not finding what you are looking for?

287 views

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Alexander

Level 2 Expert

171 Answers

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...