Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Hp officejet 7410 all in one printer. Error message reads carriage jam. when you open the front of the printer on the right side you can see the brown strip has fallen off the white round thing. this is what allows the carriage to move back and forth. how can i fix this. i am unable to lift the brown strip back onto the white round thing. thank you

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It is trapped by the ink carrier assy.

Try pressing down on the block where the cartriges sit and move them to center.

Posted on Jan 29, 2009


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Printer carriage jam and then locks

Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

My HP Officejet 7210 all in one is showing the following error message: Carriage Jam. Open carriage door, clear jam, then press ok". There is no jam, I have looked through the back door and the front of...

Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

Jul 24, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

C6180 clear carriage jam

Change ur categer and clean ur inside the printer,and delete old documents.

Jul 09, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP 7410 Poor printing, carriage jam message(fake), loud noise

Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.

Apr 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Carriage Jam message that wont clear please try these steps..
1)turn off the the front door of the printer(where you see the cartridge)..try moving the carriage manually from right to left or from left to right..if you are able to move then it is a false carriage jam error message..if you are unable to move then the machine should be replaced..because this is a hardware issue..
2)connect the printer to the wall outlet..and then check for the error message..if you are still getting the same error message..
3)unplug the power chord from the back of the and hold OK and CANCEL button together..
4)while pressing those two buttons plug in the power chord to the back of the printer..
5)after you plug in the power chord do not release those two buttons untill screen goes blank..
6)once the screen is blank release those two buttons and turn ON the printer..
check for the error message..if its still the same then go ahead and replace the machine..because it is false carriage jam error message..
please try these steps and let me know if the solution has worked..

Mar 12, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Carriage Jam

I just bought a 7210 off Ebay for 99 pence (ex £14 delivery) within the description was "Carriage Jam" message so I knew it was faulty. 20 mins of Googling and a 5 minute clean has it up and running.

It did not involve loosening a single screw.

Okay, here's what I did...

- Switch on the printer.

- Open the print cartridge lid.

- Pull the plug from the back of the machine to avoid risk of electric shock.

- Using a light cleaning solution on a lint-free cloth, carefully VERY CAREFULLY, wipe the position strip (on both sides, front and back), then dry it with a dry lint-free cloth. Now move the cartridge carriage to the left and clean and dry the remaining half of the position strip. If you bend this position strip, your printer is knackered.

- Gently move the carriage back to the right.

- Holding down the OK and CANCEL buttons, plug in the power lead to the back of the printer and press the POWER button.

- Wait until the message DERIV CLEAR ('Deriv' is right - I'm not sure about 'clear' now) appears then release the OK and CANCEL buttons.

- The printer should thrash about a little, the carriage will move back and forth and then it should tell you the cartridges need changing and you follow the instructions, pressing OK or selecting the language options.

- It will print an alignment page and then you should be good to go.

I am a comms technician, I poke, I tweak. I don't give up.

Feb 28, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Error message


below is the document that i want you to follow to somehow resolve your issue.


Please let me know the outcome after you perform the steps.

thank you so much.


Jul 10, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 Carriage jam error - can I remove the covers

>try to turn printer off and unplug the power cord
>try to open carriage access door
>try to move the carriage left to right if it freely moves then try
positioning the carriage to the center portion
>once thats done. try to plug the power back and turn on

Jul 03, 2008 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

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