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First you need to brush out the end tip of the sparking electrode and the burner metal part facing the electrode so they can create a spark. If not any result the you should remove electrode and check if the ceramic cover is broken and the sparking goes in wrong way and you will need to replace it.
Somethings when we clean the cooktop with a damp rag especially around the knobs moisture can get onto the burner switches. When this happens it creates a short and spark the electrodes. Try to unplug the unit for 24hrs. I have had so many just dry out and never had a problem. If you try this and still get the clicking change out the wire harness part#WB18T10339. Its a series of switches that sit on top of each burner and connected to the spark module. I would recommend changing out the spark module part#WB13T10046. Both of the parts are only around $20-$30 a piece and you will have your cooktop running like new. Please look at item numbers 323,318 on the picture thats what needs to be changed out Please rate me a "4" if I helped you.Have a super day!
You will need to change the Igniter. There are at least 2 igniters that operate with one knob. Some units all 4 igniters operate with one knob. The clicking you hear is the other Igniter or Igniters clicking. The Igniter for the burner that does not light has failed.
This is likely caused by either a dirty ignition electrode, a cracked ignition electrode, or a bad spark re-ignition module.
Clean and inspect the six electrodes for cracks, If that doesn't solve it order a new Ignition module from an internet appliance dealer that carries Viking parts like Appliance Zone.
If you replace the Ignition module yourself, make sure to turn off the circuit breaker to the range/cooktop before you work on it. Also, make a drawing of where the different color leads are plugged into the ignition module before you unplug the wires and plug them into the new re-ignitor. If the unit is under one year, this should be covered under the warranty. Viking had a recall a few years back on their ignitor modules.