Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Don't know how to connect

Please help me connect from the fax machine to telephone line

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Hi, I'd love to help you with the problem you described.

  1. Connect your phone line (out of the wall or your phone modem supplied by your phone or cable company) into the jack on your MFC-240 has a picture that is shaped like a little telephone. These jacks are located on the lower left back corner when you are facing your printer.
  2. In the same location, there is another jack right next to the one you just plugged into. Take the phone cord that came with your printer and plug one end into the jack.
  3. Plug the other end of this cord into the base of your phone or answering machine.
  4. Test your connections by picking up your phone handset and listening for a dial tone.
  5. Next, set the receive mode your printer for fax only (if you set the receive mode to phone/fax or other mode, you could experience problems with your voice mail). Fax only will ensure that your printer will only answer fax calls. Here's how you do it.
Here's how:
  • Press the menu key on your MFC-240
  • Press 0 (display switches to initial set up)
  • Press 1 (display switches to receive mode)
  • Fax only should be the first item that shows on the display.
  • Press the ok button on your MFC-240. The machine is now ready to receive faxes.
If you have not done so already set up either your answering machine or your cable company voice mail.

If you found my answer to be helpful, please use our rating system to indicate your level of satifaction with my answer. Thanks for using FixYa!

Posted on Jan 29, 2009

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1 Answer

Fax won't answer


If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

I hope this helps.

Should you need further assistance, please contact Lexmark Technical Support Center.

Feb 14, 2012 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I cannot receive faxes on my lexmark X4270. It will ring but nothing come through


Please go through the following checklists:
  • Make sure the that the fax line is working. To check, insert a telephone device straight to the fax line. You should get a dial tone.
  • Make sure the telephone cord from the phone jack in the wall is plugged into the Line port on the back of your Lexmark printer.
  • Assign the correct fax number on the printer.
  • If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.
  • If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
If these don't help, please contact Lexmark Technical Support Center for additional assistance.

Sep 24, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Before I moved, my Lexmark all-in-one printer worked perfectly, but after I moved, everything worked EXCEPT printing of an incoming fax. Everything sounds the same through the sounds the telephone makes as...


Please go through the following checklist:
  • Make sure to plug the telephone fax line from the phone jack in the wall to the Line port on the back of your printer. For more info, please refer to the Lexmark X125 User's Guide.
  • If you have an answering machine connected to the same fax line, be sure to configure it so that it answers first before the fax machine (e.g. if your answering machine picks up on the 3rd ring, set your fax to pick up on the 6th ring or more)
  • If the line has a voicemail feature, disable it or request for a distinctive ring from your phone company.

Sep 14, 2011 | Lexmark X125 All-In-One InkJet Printer

1 Answer

Keep getting error code 388* when im faxing something


Pls do the following

Error Code:
388

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

I hope this solution will helpful for you
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Jul 28, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Printers & Copiers

1 Answer

I am not able to send fax from this printer.


Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

Jan 26, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How do I use the fax without going thru my computer just as a fax


Issue: How do I connect a telephone, answering machine or computer modem to my machine?
Solution: Connecting the telephone line and external devices to the MX310

Preparing the Machine for Faxing title-bar.gif Typical examples of connecting the machine are described below. The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

i_important.gif Important

If the Power Disconnects Unexpectedly

If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as all documents stored in memory will be lost. User data and speed dialing settings are retained. If the power disconnects, the following will apply:

bullet_s.gif You will not be able to send or receive faxes or make copies.

bullet_s.gif If a telephone is connected to the machine, you can receive voice calls.

bullet_s.gif Whether you are able to make voice calls depends on the type of your telephone.

sikaku.gif Methods of Connecting External Devices bullet.gif Connecting to an Analog Line t_01522.jpg
(A) Telephone line (analog)

bullet.gif Connecting a Telephone or Answering Machine Directly t_01623.jpg
(A) Telephone or Answering machine

i_important.gif Important

Do not connect the machine and external devices in parallel to the same telephone line using a splitter (A) . The machine may not operate properly.

t_016a7.jpg
bullet.gif Connecting a Telephone or Answering Machine via a Computer t_01724.jpg
(A) Computer

(B) Telephone or Answering machine


sikaku.gif Methods of Connecting the Various Lines The following are some basic connection schemes that apply when you are connecting to a non-analog telephone line. These are examples and are not guaranteed to suit every connecting conditions. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL modem, terminal adapter, or dial-up router) you are connecting to this machine.

bullet.gif Connecting to an xDSL t_01826.jpg
(A) Digital Subscriber Line

(B) Splitter

(C) xDSL modem (splitter may be built-in to the modem)

(D) Computer

bullet.gif Connecting to an ISDN Line For details on ISDN connection and settings, see the manuals supplied with your terminal adapter or dial-up router.

Please be informed that you can access Canon's online support site for your printer by clicking here. You can find many solutions to your problems by searching their database once you have navigated to the support page for your model.
I hope this information allows you to resolve this issue. If not, reply back with a comment to this thread.
If so, please take just a moment to rate this post. Thanks!

Apr 03, 2009 | Canon PIXMA MX310 All-In-One Printer

6 Answers

Hi, I am setting up a canon mp730 for a friend. I have run into a problem with the fax phone line. I have connected the lines correctly to the copier and her answering machine but when I try to use the...


Remove the connection and once again try to re connect the lines between the copier and phone line . You might have some connection . Just give a try .


If this doesnot work . I will let you know how to proceed further .

Oct 12, 2008 | Canon Printers & Copiers

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