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My laptop crashed. I have extended warranty through Circuit City but they have problems. Can't reach anyone through any means. I have a recovery disk but my screen is blank (black) and when I put in the recovery disk, nothing happens. Help.

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  • Kathleen Bota
    Kathleen Bota May 11, 2010

    are you putting the recovery disk in with the computer off and booting with the disk in? that is what you need to do for the disk to work.

    also, you may lose your data, depending on the recovery mode you choose.

    have you tried plugging a screen into your laptop to see if it's the screen that is the problem?

    one more question.. how exactly did your laptop crash? what were you doing when it happened and did you install any software just before?


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  • 164 Answers

Remove the battery for 4 hours and see if it resets.
The extended warranty should be through another company. look closely at the paperwork.
Does it have an indicator light?
Mastersage......................

Posted on Feb 20, 2009

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My HP 8020N is beeping with some blue instructions, it crashes and beebs then repeat the same thing when trying to rebooth


You are experiencing what we affectionately call "The Blue Screen of De##h", which is causing the PC to crash and reboot in a never-ending cycle. There are a few things that you can try to fix the situation. The first, and easiest, is to press the F8 key during bootup and try to go to SAFE MODE. If you can do that, then you can go to SYSTEM PROPERTIES under COMPUTER, select the SYSTEM PTOTECTION tab, and click on SYSTEM RESTORE. This will allow you to roll the computer back to a previous configuration, since it is likely that the crash could be caused by a corrupted or failed update. If you cannot get to SAFE MODE during bootup, you options get more limited. Most PCs today do not come with a Windows Installation disk, so using that and booting in the REPAIR area is not likely an option. This leaves you with either reinstalling using the recovery disk set (if you have one) or with the recovery partition. The downside of these options is that they overwrite ALL information in the disk, meaning all of your personal files will be gone. What you CAN do if you have access to another desktop PC is to shut down you computer, remove the hard disk, and install it as a second drive on the other desktop. It won't boot to the disk, so it can't crash. But you will be able to see the file structure on that disk and can recover personal files to a USB stick or other external media before replacing the disk in your system and using the recovery method(s) described above.

Mar 05, 2015 | HP PC Desktops

Tip

Hard Disk Data Recovery


Definition of Hard Disk: Hard Drive is a storage device where you can store any types of data and file. Hard Drive is available as external and internal device. We know PC storage device as internal system Hard Disk. When you save data or install programs on your computer, the information is typically written to your Hard Disk. The Hard Disk is a spindle of magnetic disks, called platters, that record and store information. There are several interface standards for passing data between a Hard Disk and a computer. The most common are IDE and SCSI. Hard Disk is made of one or more aluminium or glass platters, coated with a ferromagnetic material. Most Hard Disks are found as Parallel ATA (PATA), Serial ATA (SATA) or SCSI device.

Difference with Floppy Drive:
The term hard is used to distinguish it from a soft, or floppy, disk. Hard Disks hold more data and also faster than floppy disks. As an example a Hard Disk can store anywhere from 10 to more than 100 gigabytes, where most floppies have a maximum storage capacity of 1.4 megabytes. Floppy is more risky device than Hard Disk for losing data.
Problem with Hard Disk:

Most common problems of Hard Disk which may arise anytime are Booting problem, OS Installation problem, Hard drive crashing and another Hard Disk not showing original space or not showing partition etc. But in every case the risk is loss of data. In some of cases formatting and reloading of Operating System can recover your Hard drive and make it useful but formatting can recover a blank Hard Disk only without data. But you have to recover Hard Disk with data, so formatting is not possible.


Data Recovery:

Data recovery is the process of retrieving back data from the damaged media. The damage of storage media can be physical damage and logical damage. The data is retrieved back by recovery experts after determining the type of the damage caused to the storage media. Most of cases data recovery is important and formatting is not possible there. So that I need to choose another way for solution of this type of problems of Hard Disk. The first and secure way to recover a Hard Disk is using data recovery software.


Recover Data from crashed Hard Disk: Power surges, Software Corruption or Malfunction, Hardware or system failure, Natural calamities, User errors may crash your Hard Drive. Data recovery software helps to retrieve or recover the data from the crashed hard Drive. Data recovery software gives an easy and Graphical User Interface with less difficulty so that the data can be recovered easily. The recovery software helps to recover the data and restore them on a second Hard Disk, the Hard Disk being connected to the computer and recognized by the BIOS, the recovered data can be stored on a safe location on the second disk.


Logical data recovery: In a data loss situation when the Hard Drive is perfectly fine and the BIOS recognizes the Hard Drive but reports a read error, logical data recovery technique is very helpful. Here the files that are damaged or corrupted by any user error or virus attack are rebuilt rather than repairing the Hard Drive.


Fragmentation: When the FAT entry is lost during accidental file deletion, formatting or partition deletion that particular block of Hard Drive becomes inaccessible. Some data recovery software makes an attempt to rebuild the files without a FAT entry. This technique is very efficient if the file size is smaller than the clusters size. But it is inefficient in recovery the larger files.


Data Recovery from deleted partition: Partition is allocation of memory in different sections. Each partition will be like separate disk drives. Partition is very use full when the user is using operating systems more than one. Usually after formatting the disk it may not be able to recognize a partition because of accidental deletion of the partition table or by virus infection. The partition is not actually deleted; it can be recovered by using recovery tools and copy the data present in the partition to the required destination. Formatting the drive erases a large amount of data present on it, but not all the data. The recovery of the data depends on the fragmentation of the file system as the parts of files are being placed on different places in the drive. The data recovery software will assume that files were not fragmented and stored in continuous clusters. If the partition was formatted using different file system, then recovery process will be very complicated.


Another Data recovery process: If you don't have any data recovery software you can try another process to recover data. Attach the Hard Drive with another system in slave or second SATA.If detect the drive then boot to the first Hard Drive and use the bad Hard Drive as secondary. Then you can copy the data from the second drive to first drive easily. Here have another process to recover data from a crashed Hard Disk. But it is so risky, and should not try to do this for an inexpert person. First pack the Hard Disk in a bag properly where moisture can't attack. Now freeze it upto get chill. After freezing quickly attach with a system in secondary, and copy the data within the Drive will come in room temperature.

So the most secure process to recover data from a Hard Disk is to use data recovery software. It is available in market.

on Mar 18, 2011 | PC Desktops

1 Answer

TOSHIBA T135 LAPTOP RUNNIND WIN 7- CRASHED & RECOVERY DISK FAILED.i TRIED BOOTING FROM A FLASH DRIVE. NOTHING WORKS.i HAVE TRIED THE F 12 BOOT MENU BUT HAVEN'T LOCATED THE UPDATE HARD DRIVE...


I had a similar issue and I could not fix it even after several attempts. I called
The Best Pc Doctor Team and they fixed it for me.I happened to know about them on
the internet.Their support was wonderful.I am including their contact details here.
www.thebestpcdoctor.com
877 407 9229(Toll free)

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1 Answer

Lenovo 3000n100 goes to rescue and recovery 4 on start up


If the drive was bad, it SHOULD give an error message to that fact. You have 2 doing the same thing. I do NOT believe in coincidence. I would first try a new hard drive. If that works, you have to determine the value of the data on the old drive(s). A data recovery service may be your only refuge, albeit, expensive.
If a new drive does not work, I would contact Lenovo. If you have 2 out of 2 bad, unless you use your laptop as a car jack to change tires, they must have seen this problem before. They may even offer to repair at no charge even though the systems are out of warranty.
I hope that helps.

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1 Answer

My computer crashed today, could not find my recovery disk? can you help


you can call the manufacturer of the computer and ask for recovery disk to be mailed...are you currently under warranty? if so then call hte warranty companie that will be covered under the warranty...best of luck.

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1 Answer

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3. If you dont have recovery CDs, use your Windows installation disk and follow the rest of procedure #2. You should choose to delete all partition then install on empty space.

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maybe your computer has a corrupted file system, memory problems or hard disk failure. I suggest sending your Laptop to Geeks Squad at any best buy location or Firedog at any Circuit city location for evaluation.

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