Question about Dell 1720dn Laser Printer

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I have a Dell 1720 and the output sensor light keeps blinking. I have read some of the solutions but would like to actually fix it instead of using tape and a quarter since it is for a customer. thanks

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  • 73 Answers

I assume that the solutions are telling you to make sure that the output tray has both of the tabs pushed down. There was an issue with these printers in the beginning with the tabs not going back down after being pushed up. On one of my printers, I removed the tab that was getting stuck and it seemed to do the trick.

Posted on Feb 08, 2009

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Posted on Jan 02, 2017

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This error is caused by the the flap on the right hand side of the output tray (the tray the paper feeds into once it has printed). It becomes stuck in the up position and sends a false positive error to the printer. One "work around" for this is to tape a quarter to the plastic flap. This keeps the flap in a down position, thus negating the false positive. The other option is to call dell laser printer tech support to get it fixed. <If it is still under warranty>

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