HP Pavilion dv9210us PC Notebook Logo
Anonymous Posted on Jan 24, 2013

My hp dv9210us laptop with Vista goes into sleep or hibernate mode after no activities for 15 minutes and the screen never comes back after that . I need to restart the machine at that point . Any

Recentlydid hard reset and disc cleanup.

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joecoolvette

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  • HP Master 5,660 Answers
  • Posted on Jan 24, 2013
joecoolvette
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Is the laptop clean inside Tim? Don't believe this to be the problem, but it would add to the problem.

I also don't think it's a problem with power saver settings.

I suggest it is the problem that plagues Pavilion dv2000, Pavilion dv6000, and Pavilion dv9000; series of Notebook PC's.

Inadequate cooling for the graphics chipset.

The cooling system for your laptop consists of the Heatsink, Cooling Tube, and Fan Assembly.

The Cooling Tube is a slightly flattened copper tube, sealed on both ends, and filled with Nitrogen.
It has two metal plates on one end of it, of copper; with one sitting on the Processor; the other on the graphics chipset.
The other end of the Cooling Tube is connected to the Heatsink.

The Heatsink is a rectangular shaped finned object. It is a small strip of metal that has Tall, Thin, fins protruding from it.

The Fan Assembly consists of a small multi-bladed fan, in a D-shaped shroud.

The two metal plates absorb heat from the Processor, and graphics chipset. The Cooling Tube then absorbs the heat from the metal plates.

The Cooling Tube transfers the heat up to the finned Heatsink.
The Heatsink absorbs the heat, then the heat is radiated away with the tall, thin fins.

Air flow from the Fan Assembly helps carry heat away from the Heatsink's fins.
(The Heatsink is mounted, next to the flat side of the D-shaped shroud of the Fan Assembly. The exhaust side. The intake side of the Fan Assembly is on the Bottom of the laptop)

http://www.ebay.com/itm/hp-pavilion-dv9000-laptop-motherboard-intel-1-6ghz-working-with-hdmi-out-/150984990402?pt=Laptops_Nov05&hash=item2327681ec2

Here you see the black Fan Assembly at the upper right corner.
Although hard to discern, (Even with Ebay mouse zoom in feature), the black rectangular finned Heatsink is to the right of it.

The curved copper Cooling Tube curves to the left.

Put your mouse cursor in the middle of the photo. Go along the Cooling Tube.

Coming away from the Fan Assembly on the Cooling Tube, the dark green square object you see on the motherboard, and under the Cooling Tube, is the graphics chipset.

It is an Nvidia GeForce Go 6150.
Another look at the graphics chipset,

http://www.ebay.com/itm/NEW-Original-nVIDIA-Geforce-NF-G6150-N-A2-BGA-ic-chip-north-bridge-Chipset-/271010886762?pt=LH_DefaultDomain_0&hash=item3f1981f46a

See that small rectangular copper tab that comes off the Cooling Tube, and sits on the graphics chipset?
Too SMALL in surface area.

Allows the graphics chipset to overheat.

Another look at the Cooling System, this time not mounted.
Both Top View and Bottom View are shown,

http://kbsinc.com/438606-001-hp-pavilion-dv9000-cooling-fan-and-heatsink.html

The graphics chipset is mounted to the motherboard, with a BGA surface mount.
Instead of contact pins on the bottom of the graphics chipset, there are Solder Balls.
The mating area of the motherboard has matching Copper Pads.
(Which are also gold plated)

The graphics chipset is set onto the motherboard, with it's Solder Balls lining up on the matching Copper Pads.
Heat is applied at a specific temperature, and length of time.
The Solder Balls melt, and this solders the graphics chipset to the Copper Pads.
(Which in turn mounts the graphics chipset TO the motherboard)

Due to repeated overheating the solder joints (connections) made, start to partially melt.
When the graphics chipset cools down, (Laptop off), the solder joints then re-harden.
This causes Cold Solder Joints, and a poor contact of graphics chipset to motherboard.

Means;
1) Graphics chipset needs to be reflowed.
2) More surface area needs to be added, to that small metal plate on the Cooling Tube, that sits on the graphics chipset.

The following video is posted just for reference. Not advertising for video poster,

http://www.youtube.com/watch?v=bnkQNmKauEc

Here you see more surface area being added.
The best method of Reflowing, however; is to use a BGA Rework Station,

http://ersa.com/art-ir-pl-650-346-1472.html

Scroll down, click on the Red -
Take a few minutes to view the IR 650 demo video

Shows you more detail on the BGA surface mount, also.
I would suggest finding a shop that has a BGA Rework Station, or can send to a shop that does have one.

Any other type of re-flowing is a TEMPORARY repair.

Also, do not add more surface area to the small metal plate on the Cooling Tube, for the graphics chipset; and you will be back to the same problem.

HP Support > Pavilion dv9210us Notebook PC > Service Manual,

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lang=en&lc=en&product=3340201&

Scroll down, click on the blue -
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide

IF you decide to attempt repair Tim, there are a few things we need to discuss F-I-R-S-T.
Anti-Static Precautions, tools, and component removal procedures.

Also be ready for a long read, and guidance posted in a 'ticker-tape' format. (No paragraph structure)
(I tend to over detail. I try to post step by step guidance)

For additional questions please post in a Comment.
Regards,
joecoolvette

  • Anonymous Jan 25, 2013

    Joe Thanks for the detailed reply. I have heard about the notorius dv9000 series before. The wireless adapter went out a few years ago and I have a plug in wireless adapter in one of the slots to make it work. I have sprayed out the guts with an air can . Sometime it will revive from sleep with the touch of the touchpad but more often than not it needs a restart. Thanks so much for the detail as I will use it to find the right repair guy. You aren't in Omaha are you?

  • joecoolvette
    joecoolvette Jan 26, 2013

    I appreciate it Tim. Nope, Kansas. Spraying air into the exhaust duct on the side, and/or in the intake duct on the bottom, is like shooting yourself in the foot. Just crams the Gunk in tighter to the fins of the Heatsink, for one. This is an example of Dell XPS M1710 that is dirty inside. Observe the 'lint blanket' that covers the fins of the Heatsink. Your laptop is that dirty inside? Now you see why externally applying air is detrimental,http://www.youtube.com/watch?v=AkAeE5I5E... If you send the laptop off for repair; such as cleaning, and adding more surface area to the graphics chipset's metal plate; suggest you remove the harddrive. The Harddrive contains all your personal pertinent information. NO information is stored anywhere else. The repair shop will not need the Harddrive, anyway. As for the Wireless Adapter, it is the Wireless Module in the bottom of the laptop, that you would replace.http://www.ebay.com/itm/HP-Pavilion-DV90... Jus sayin'. Since you probably have purchased a USB Wireless Adapter, the point is moot. This may seem like advertising, but what the H3ll. The guy in the video that I posted (Mixcat Tom), seems to have it together. I posted that a BGA Rework Station IMHO is the only way to go, and he agreed. Stated that this is an option for his shop also. I imagine he sends it off, but dunno. I will state the Ol' boy does use a thermal probe for checking temperature, keeps the heat evenly applied, at the specific temperature needed; and length of time. That, and the added surface area technique IMHO, makes him a good tech. Throw the BGA Rework Station repair in, and I wouldn't have a problem with his technique. JMHO. Thank you for the rating, and kind words. Regards, joecoolvette

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4 Related Answers

Anonymous

  • 1768 Answers
  • Posted on Apr 16, 2010

SOURCE: laptop wont wake from sleep or hibernation

1. you will need to go into you BIOS settings for the mother board to disable the sleep mode.
2. You also have a " sleep mode" in your Windows environment.
Check how to in the "help and support" link at the start button or Windows Orb ( for Windows 7)

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Anonymous

  • 45 Answers
  • Posted on Jul 06, 2009

SOURCE: hp pavilion dv6000 won't start!!!

Is your laptop one that is included in the recall/free warranty repair service? Check it here.... there are a LOT of known issues with those HP laptops!!
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277&printable=no&encodeUrl=true&

Try checking here and see what you can find.

Anonymous

  • 83 Answers
  • Posted on May 16, 2010

SOURCE: HP nx9600 screen stays black when coming out of hibernation mode

There are several reasons behind this.. u can apply below setps to get it resolved.

There is one document on HP regarding this issue. they say that this is known issue with Windows xp and have provided below the solution on the same. check the belwo link for the same.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01723632


However i would also recommend the below stpes to perform.
To reinstall Power Management, take the following steps:

1. Click Start, Control Panel, Performance and Maintenance, and then System icon.
2. This opens the System properties window.
3. Select Hardware tab and click Device Manager.
4. Click "+" beside System devices.
5. Select ACPI Power Button.
6. Right-click the device and select Uninstall.
7. Restart the system.

Power Management will get installed automatically on restart.

You need to update the latest BIOS

== Try Resetting BIOS

1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, from the File menu, Select "Restore Defaults" and then select "Save changes and Exit"

I hope this solution will work. Plz get back if this solution resolvs ur issue or not.

Dreamkam..

Anonymous

  • 32281 Answers
  • Posted on Jan 01, 2013

SOURCE: Startup freezes and sleeps for 5-10 minutes

Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

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8f5028d.jpg
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