Paper jam How can I release the paper?

Shows paper jam. no paper in machine

What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

?· Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

?· Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

there might be some paper stuck in the rollers or which is blocking the sensor hence the msg. just give it a good check

Normally the paaper gets jammed into the rollers and the drives and could be easily released if you can use the copy keys to forward the drive.There could be also paper lodged in the feed rollers or the inner roller could have jammed into. If so you will have to release the holding screws of the roller and remove off the paper. If the dispaly is showing paper jammed there is also the possibility that the paper detect in optocoupler sensor is faulty. If so check and replace this which is found at the paper feed on. Once the display shows a release the printer should work . Hope you try out. Good day

is a small finger plastic, stucked on the paper path, release-it and problem solved. (Is very fragile, so use a small tool to release)

take out cartridge and force paper to take out sometimes it is needed to tear paper to take it off but no problem, main sensitive for this type of printers is cartridge, also find if any "jam lock" is presented to ypur printer and unlock.

Removed the new paper from feed slot, pressed the on button which allowed the `grabber` to release the jammed paper slightly and then was able to [with the aid of long tweezers] remove the jammed paper through the feed slot.
Regards
Geoff

Push the side button and open the front cover

Pull out the jammed paper from the duplexer. If jammed paper cannot be found, go to the next step.

Pull up on the belt release levers and rotate the belt unit up

Remove the jammed paper and close the belt unit

Close the front cover