Question about Microsoft Xbox 360 Wireless Controller

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Xbox360 wontconnect to verizon internet DSL

I have called xbox they blame it on verizon need more ports my verizon setup is awestell 327 modem/router theexbox wont connect wireless or with ethernet cable internet works ok oncomputer verizon wanted to put me with some outfit at 14.95 a month to try to fix problem

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  • cwagon480 Jan 29, 2009

    it was posted sa cable internet really is phone line WESTELL327W is modem@router just wont talk to xbox tried manual@ auto.ethernet cable hooked now

  • cwagon480 Jan 29, 2009

    When i test my conection, i pass the network test , bu the falis internet. Now the xbox more help tabs says Your DNS server can't resolve the names of Xbox live or Xbox.com what should i do?

  • cwagon480 Jan 30, 2009

    triedall advice posted stillwont connect to DNS server cant install manuelly tried xbox on friend internet (COMCAST)it went right on.

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7 Answers

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  • Master
  • 395 Answers

Goto http://192.168.1.1/ then click the config tab at the top, then the firewall, the default user name & password is admin. set the firewall to none allow all traffic and see if that helps

Posted on Jan 30, 2009

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  • Master
  • 11,896 Answers

N many cases, restarting your modem, router, and other equipment (also called "power-cycling") can fix the problem. This involves turning each piece of equipment off and back on in sequence. If you haven't done that already, give it a try now.

If you've tried restarting your network equipment and it hasn't helped, continue on for more possible fixes.

Solution 1: Change how your console gets its DNS settingsYour console is either set up to get its DNS settings automatically from your modem or router, or the DNS settings have been entered manually. To try this solution, you need to find out whether you're using automatic or manual DNS settings.
To check for automatic or manual DNS settings:

  1. Go to My Xbox and open System Settings.
  2. Select Network Settings, Configure Network.
  3. On the Basic Settings tab, check whether DNS Settings says Automatic or Manual.

Automatic: Switch to manualYour console may be expecting your router or modem to automatically assign DNS settings, but your router or modem might not be doing it. You can try to manually enter your DNS settings instead.
Note
This procedure might take a little patience, so set aside 30 minutes or so.
Before you begin, check the documentation from your ISP or contact them to get the manual, or static, DNS addresses for your Internet service. There should be two: a primary address and a secondary address. Each should be in the format nnn.nnn.nnn.nnn.
To manually enter your DNS settings:
  1. Go to My Xbox and open System Settings.
  2. Select Network Settings, Configure Network.
  3. On the Basic Settings tab, select DNS Settings, then select Manual.
  4. Select Primary DNS Server, enter your primary DNS server address, and select Done.
  5. Select Secondary DNS Server, enter your secondary DNS server address, and select Done.
  6. Select Done to save your settings, then try to connect again.
Manual: Switch to automaticIf your DNS settings have been manually entered, there's a chance that letting your router automatically provide DNS settings will solve the problem.
To set your DNS settings to automatic:
  1. Go to My Xbox and open System Settings.
  2. Select Network Settings, Configure Network.
  3. On the Basic Settings tab, select DNS Settings, then select Automatic.
  4. Try to connect to Xbox LIVE again.




Posted on Jan 29, 2009

  • 3 more comments 
  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    Solution 2: Copy DNS settings from your PCIf solution 1
    fails, you can try copying the DNS settings from your PC to your
    console. If you can get to this Xbox web site on your PC, then your
    PC's DNS settings are properly set up and you can copy them to your
    console.
    You can find your PC settings as follows.
    For Windows Vista:


    1. Go to Control Panel, Network and Sharing Center, Manage network connections.


    2. Right-click your network connection (for example, Local Area Connection
      or Wireless Network Connection) and then click Properties.

    3. Double-click Internet Protocol Version 4 (TCP/IPv4).

    4. In the Properties window:

      • If Use the following DNS server addresses is selected, write down the two DNS server addresses. Click Cancel or close the windows.

      • If Obtain DNS server address automatically is selected, just click Cancel or close the windows. You don't need to write anything down.


    Your DNS server can't resolve Xbox LIVE server names


    DNS,
    or Domain Name System, is how computers find other computers on the
    Internet. A problem with DNS means that your Xbox 360 console doesn't
    know how to find the Xbox LIVE servers.


    Restart Your Network EquipmentIn
    many cases, restarting your modem, router, and other equipment (also
    called "power-cycling") can fix the problem. This involves turning each
    piece of equipment off and back on in sequence. If you haven't done
    that already, give it a try now.
    Get step-by-step instructions on restarting your network equipment
    If you've tried restarting your network equipment and it hasn't helped, continue on for more possible fixes.

    Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.


    Solution 1: Change how your console gets its DNS settingsYour
    console is either set up to get its DNS settings automatically from
    your modem or router, or the DNS settings have been entered manually.
    To try this solution, you need to find out whether you're using
    automatic or manual DNS settings.
    To check for automatic or manual DNS settings:


    1. Go to My Xbox and open System Settings.

    2. Select Network Settings, Configure Network.

    3. On the Basic Settings tab, check whether DNS Settings says Automatic or Manual.


    Automatic: Switch to manualYour
    console may be expecting your router or modem to automatically assign
    DNS settings, but your router or modem might not be doing it. You can
    try to manually enter your DNS settings instead.

    Note
    This procedure might take a little patience, so set aside 30 minutes or so.

    Before you begin, check the documentation from your ISP or contact them
    to get the manual, or static, DNS addresses for your Internet service.
    There should be two: a primary address and a secondary address. Each
    should be in the format nnn.nnn.nnn.nnn.
    To manually enter your DNS settings:


    1. Go to My Xbox and open System Settings.

    2. Select Network Settings, Configure Network.

    3. On the Basic Settings tab, select DNS Settings, then select Manual.

    4. Select Primary DNS Server, enter your primary DNS server address, and select Done.

    5. Select Secondary DNS Server, enter your secondary DNS server address, and select Done.

    6. Select Done to save your settings, then try to connect again.


    Manual: Switch to automaticIf
    your DNS settings have been manually entered, there's a chance that
    letting your router automatically provide DNS settings will solve the
    problem.
    To set your DNS settings to automatic:


    1. Go to My Xbox and open System Settings.

    2. Select Network Settings, Configure Network.

    3. On the Basic Settings tab, select DNS Settings, then select Automatic.

    4. Try to connect to Xbox LIVE again.

    Solution 2: Copy DNS settings from your PCIf
    solution 1 fails, you can try copying the DNS settings from your PC to
    your console. If you can get to this Xbox web site on your PC, then
    your PC's DNS settings are properly set up and you can copy them to
    your console.
    You can find your PC settings as follows.
    For Windows Vista:


    1. Go to Control Panel, Network and Sharing Center, Manage network connections.


    2. Right-click your network connection (for example, Local Area Connection
      or Wireless Network Connection) and then click Properties.

    3. Double-click Internet Protocol Version 4 (TCP/IPv4).

    4. In the Properties window:

      • If Use the following DNS server addresses is selected, write down the two DNS server addresses. Click Cancel or close the windows.

      • If Obtain DNS server address automatically is selected, just click Cancel or close the windows. You don't need to write anything down.
    For Windows XP:


    1. Go to Control Panel, Network Connections.


    2. Right-click your network connection (for example, Local Area Connection
      or Wireless Network Connection) and then click Properties.

    3. Double-click Internet Protocol (TCP/IP).

    4. In the Properties window:

      • If Use the following DNS server addresses is selected, write down the two DNS server addresses. Click Cancel or close the windows.

      • If Obtain DNS server address automatically is selected, just click Cancel or close the windows. You don't need to write anything down.


  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    If you wrote down the DNS server addresses, you'll need to manually
    enter them on your console. Follow the same procedure as in Solution 1,
    above, to manually enter your PC's DNS settings. Then try to connect to
    Xbox LIVE again.
    If you didn't have to write anything down, your
    PC is getting DNS settings automatically and your console should be as
    well. If you haven't already, or just to double-check, make sure your
    DNS settings are set to automatic (see the procedure in Solution 1) and
    then try to connect to Xbox LIVE again.


  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    Here is exactly what I personally did to mine own:
    change the IP by adding 1 to the last digit
    The IP Address is set so it is unique, no other device on my network has it.
    The Subnet Mask shouldn't change from 255.255.255.0 unless you have other settings in place.
    The Gateway is your routers IP, this can be found in Command Prompt using the ipconfig command.

    You should only have one Primary DNS Server set if it's just a router. This is your router IP address (Gateway)


    Is the Xbox set to DHCP? If so, it should automatically get a free IP
    address as well as the DNS settings. If it isn't, and you are setting
    the IP statically, check:

    1. The IP is valid and no other device on your network is using that IP
    2. The subnet mask is correct
    3. The default gateway is correct
    4. The DNS servers are correct (you've already verified this one)

    Make sure the Xbox is set with the same values shown on your PC.




    You'll get two DNS servers from your ISP, which is probably being
    passed via DHCP to your PC. If nothing else, try setting DNS to the IP
    addresses for OpenDNS (208.67.222.222, 208.67.220.220).

    Also
    try switching the network patch cables. Could be a bad cable, bad port
    on the switch or you accidentally used a crossover cable.



  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    The reason your computer is working is because it already has the IP
    address from your ISP. The Xbox can't share the same IP and you can't
    just add one to the other IP address. A router will fix your problem.

  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    Also, I have done it this way: You need a router. Like I said, the Surfboard modem (it's not a router)
    only supports a single connection. A switch does not get around that.
    You need a router in order to perform NAT. That will allow you to connect more than one device to the Surfboard and get online.

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  • Master
  • 1,214 Answers

I am going to guess that you may be having the same problem here as I did on my Wii. Try manually entering the IP of your router. I don't know what your router IP is, but it will be something like 192.168.0.1, with a subnet mask of 255.255.255.0.

I have fought this probelm time and time again with Wii's, and it may be the same issue with Xbox.

Let me know what you find out. I would love to help you solve this (and I'll learn something at the same time.).

Posted on Jan 29, 2009

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  • Expert
  • 378 Answers

Choose a Connection Type
There are three ways to connect to Xbox Live; whichever you choose will be based on your personal preference, your broadband Internet service provider and your set-up at home. You can find more information on connecting with Xbox Compatible and other major ISPs here.
1. Direct connection
This is the fastest, easiest way to connect to Xbox Live. Choose a direct connection if:
If you need help hooking up to Xbox Live in any of the ways below, take a peek at our simple step-by-step interactive connectivity guide.

  • You want the easiest way to set up and play on XboxLive
  • You don't want to share your connection with your PC (or other device)
2. Router Connection
This is the best way to share your broadband Internet service with your PC. Choose a router connection if:
  • You want to share your broadband Internet connection with your PC (or other device)
  • Your cable or DSL modem supports an Ethernet connection
  • You want to be able to play on Xbox Live whether your PC is on or off
3. Internet Connection Sharing
This shared connection is best only if you have a USB or internal PCI modem. Choose Internet Connection Sharing if:
  • You want to share your Broadband Internet connection with your PC (or other device)
  • Your cable or DSL modem uses a USB (not Ethernet) connection, or it is an internal PCI modem
  • You don't mind turning on your PC before playing games on XboxLive
4. Set up your home network
See Guide to home networking to help you make a plan and purchase the right equipment for your home.

Posted on Jan 29, 2009

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  • Master
  • 8,619 Answers

Hi!

Call Verizon back and ask for the latest patches. Also check This link for connection settings.

Thanks
Rylee

Posted on Jan 29, 2009

  • Rylee Smith
    Rylee Smith Jan 29, 2009

    The settings are from microsoft and will guide step by step on how to connect your xbox with the network.

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  • 250 Answers

The wireless adapter will be plugged in the back of the 360 thru a usb port.
The router will be connected at your computer station. The router will come with an installation cd, just follow that to connect you wireless router to your modem and computer.
After the router has been installed just go back to your xbox 360 and turn you system on and go to network settings on xbox 360. After that click on edit settings and go to the bottom and click on wireless.
Search for you wireless router name and click connect. If you setup the router with a wep key, The computer will give you an encryption code with a bunch of characters. Print that an take it with you because you will need to enter those numbers on your xbox 360.

Posted on Jan 29, 2009

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  • Microsoft Master
  • 19,396 Answers

First you need to connect to the router by cable, and activate wireless on router, then connect the Xbox using wi fi.

Here are instructions from Verizon.

Posted on Jan 29, 2009

  • Ginko
    Ginko Jan 29, 2009

    If the Xbox does not even connects with cable, then it is either a firewall problem, you need to open certain ports to UDP protocol on the router.

    You find instructions here: How to set up internet connection to let my Xbox 360

    Your router IP is 192.168.1.1.

    Password to access the router are 'admin' , and 'password'.

    Regarding wireless connection, to connect wireless the Xbox you need an adapter like this :Wireless For Xbox 360.

    You need also to ensure that your wireless network is working on the router, and that you know the network key, then you configure the xbox.

    Test your wireles network using a laptop, if it works set the Xbox for the wireless.

    If you have no wireless, you need to connect the router to a computer using a cable, and open router control panel on browser (eg. Internet Explorer)

    To do that type router address on Explorer bar (default is 192.168.1.1)
    Then you are asked a user/password, put 'admin' , and 'password'.

    On the control panel go to wireless settings , start wireless and set security.




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