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hit the transfer button ,dial the extension of the other user and hit transfer again . or hit transfer and dial the voicemail extension and dial the voicemail extension of the other party and hit transfer
Your phone service provider is sending a signal on your phone line that is activating the message waiting on your phone. Likewise the beep-beep-beep you hear is called stutter dail tone which is sent by your phone service provider to indicate that you have a message in voicemail for phones that do not have message waiting or message waiting light ability. To cancel the message indicators, you'll need to call your phone service provider customer support and have them disable voicemail. Nowadays, voicemail service is often automatically added by service providers, especailly if you have recently changed service providers or your service provider has upgraded their switch equipment.
Sounds like your system lost its programming so now the voicemail ports are just like extensions, they are ringing and picking up. And since the voicemail doesn't know where the phone systemn is, it just transfers all calls to the lowest numbered extension (10)
You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.
OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.
Both might need a professional tech on site...a bit too hard to help over a forum.
CALL FORWARDING HAS TO BE DONE THRU THE PHONE COMPANY IF YOU HAVE CALL FORWARDING - AND I DO THIS IS WHAT I DO - I HAVE AT&T IN MEMPHIS TN PICK UP HAND SET AND HIT *72- YOU WILL GET A BEEP- DIAL THE PHONE # YOU WANT TO FORWARD THE PHONE TO - SOMEONE MUST BE AT THAT PHONE NUMBER TO ANSWER IT! ONCE THE LINE IS ANSWERED- THEY HANG UP AND THEN YOU HANG UP AND PHONE SHOULD BE TRANSFERED- I ALWAYS TEST IT TO UN- TRANSFER IT PICK UP PHONE AND HIT 73# AND IT WILL BEEP 2 TIMES- NOW PHONE IS NOT TRANSFERED ANY MORE
Since you did not mension the phone system type I am assuming it is a Digital like the KX-TD500. You can transfer direct to voicemail if you have a VT ( Voicemail Transfer ) button on your phone. When you want to transfer the party you are talking to, press VT and dial the extension/mailbox number you wish to transfer the call to and hang up to complete the transfer. If you do not have a VT key you can program one of your flexable buttons as a VT key by pressing your PROGRAM button, dial 9 9, press the button to be programmed, dial 8 and the voicemail extension number, press AUTO DIAL/STORE and then press PROGRAM to exit station programming. Good Luck. ....Mike