Question about NEC Electra Elite DTU 16D-2 Corded Phone

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Beep when transferring to voicemail

A loud beep sounds if I transfer a call to voicemail on a phone system that is currently being used. How do I turn this off?

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Try dialing the extension number and a 7.

Posted on Feb 07, 2009

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When we pick up the receiver there is a beep beep sound. What do I need to do now? Does it have a message to retrieve?


Apparently there are unheard messages on the voicemail system provided by your telephone company. This system takes messages when people call while you're already on the phone.

Please contact your telephone company for instructions on accessing their voicemail system.

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I need to know how to transfer a call into someone's voicemail on the Avaya 8410D.


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Your phone service provider is sending a signal on your phone line that is activating the message waiting on your phone. Likewise the beep-beep-beep you hear is called stutter dail tone which is sent by your phone service provider to indicate that you have a message in voicemail for phones that do not have message waiting or message waiting light ability. To cancel the message indicators, you'll need to call your phone service provider customer support and have them disable voicemail. Nowadays, voicemail service is often automatically added by service providers, especailly if you have recently changed service providers or your service provider has upgraded their switch equipment.

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Triple beep


You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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Voicemail won't allow recording transfers back to receptionist!


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OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

Both might need a professional tech on site...a bit too hard to help over a forum.

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Since you did not mension the phone system type I am assuming it is a Digital like the KX-TD500. You can transfer direct to voicemail if you have a VT ( Voicemail Transfer ) button on your phone. When you want to transfer the party you are talking to, press VT and dial the extension/mailbox number you wish to transfer the call to and hang up to complete the transfer. If you do not have a VT key you can program one of your flexable buttons as a VT key by pressing your PROGRAM button, dial 9 9, press the button to be programmed, dial 8 and the voicemail extension number, press AUTO DIAL/STORE and then press PROGRAM to exit station programming. Good Luck. ....Mike

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