I have tried everything, from checking the bag, to taking the belt completely off. The vacuum is on the highest setting from the carpet and still the roll won't move. It is still on number 1, I tried number 2 and still nothing. Please help, Im trying to get my house on the market and get my carpets clean!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Actually it can. If the machine has a defect but the good news is that is has a 3 year warranty. Take it to a Kirby authorized repair shop not a vac and sew and they will fix it right up....I am a factory authorized service tech for the Kirby co.
Kirby has produced a good video that shows you step by step how to change your belt. They show the Sentria model but this procedure is the same for every Kirby model. You will notice in the video that they mention the numbers on the side of the brush roll. These numbers correspond to the length of bristle that sticks out past the brush roll. You would have number one showing on new brush rolls. About every year, as the bristles wear, you would turn the brush so that the next higher number is facing you until you get to number 3.
Here's the link http://kirby.com/Portals/0/videos.html
An Ultimate G has lots of suction. If you turn on your vacuum and the bag immediately inflates - that is how you can tell if your Kirby is moving air (suction). There is a more modern brush that came out with the Ultimate G Diamond and the Sentria that has stiffer bristles that dig up pet hair better.
Another way to test the suction is to spread some baking soda onto a hard floor and vacuum it up - you can see how much suction your Ultimate G has, or take off the vacuum head and put on a hose and test the suction at the end of the tube.
Ways to increase your Ultimate G cleaning efficiency. Take off the vacuum head and remove the brush roller. Attach your hose attachment and **** vacuum out the head. Put on a new belt, and remove any hair and or string or threads that may be wrapped around the brush roller. Put the roller back on and on the ends of your roller you will see that the ends spin and have numbers on them. If your vacuum brushroll is original - you could have your bristles rather worn and so you can align the #3 on BOTH sides of the brushroller. This would be a good time to consider upgrading to the Sentria Brush. Remove the bag, and replace with the CLOTH Kirby bag. It has the best filtration and it has the best airflow (which increases what you are referring to as suction). If you want to go the cheap route - at least get the paper Micron Magic with HEPA filtration (but it has slightly less air flow) Remove the side mini emptor from the vacuum and check to see if there is anything clogged up on either the vacuum or the mini-emptor. If your engine is running and inflating the bag and you replace the belt, the brush roller and to the cloth dust bag - your vacuum should pretty much run like a brand new Sentria Vacuum. Your vacuum system is outstanding, but may benefit from a little TLC if you have been neglecting it.
remove the cloth bag from the bottom it twists counter clockwise, un clip the bag from the top remove the head piece, turn the belt lifter clockwise and release the lever to remove the head, take off the head, in your attachments there should be a screen that covers the impeller that the belt rides on it goes on like the brush head, put your hose onto the bag port by turning clockwise. there it is it will not work without the screen cover. thanks Rene
please clarify what you mean?
Do you mean motor bearings or brush roll bearings?
brush roll bearings can be adjusted to lower the brush closer to the carpet when worn.
to do this remove the front brush assembly, there is usually a sticker below the belt hole showing RED = POSITION 1 HIGHEST (ie a new brush roll)
GREEN = POSITION 2 MIDDLE (brush part worn)
BLACK = POSITION 3 LOWEST (brush fully worn)
At each side of this there are 2 clips unlock these and remove the bottom cover.
Release the belt tension by rotating the belt release at the front.
Before removing the brush roll, at each end of the brush roll there is a grey plastic bearing carrier (Square at the ends) MARK this with a pen or marker just so you know the original position, also look closely for the coloured markings as indicated above or numbering 1,2 or 3.
If RED or "1" is showing you need to remove the brush roll by pulling it out and rotate the endcaps to Green or "2" and re-insert the brush roll, If Green or "2" is showing then rotate the endcaps to Black or "3" and re-insert.
If Black or "3" is showing then the brush roll is worn and cannot be adjusted any more, fit a new brush roll and insert with RED or "1" showing.
To re-attach the belt, move the belt to the middle of the roll and rotate the belt knob at the front ensuring the belt engages with the hook on the inside.
As far as picking up - I suspect that your belt is not properly installed. Watch the video manual HERE. in the first halve of the video there is an instruction how to properly instal nozzle.
You have to turn the bag about 30-40 degrees countercloclwise so plastic protrusions on the tube top adater (ones that keep bag attached to the tube) will allign with cuts in bag cardbort so you can pull the bag off the adapter. If you will take a look at the new bag - you will see what I am talking about.
sounds about right you should change that type of belt every six months to a year regardless if its broken or not. one other thing you should do is make sure the brush roll itself isn't bound up it should spin freely if not you can pull the plastic ends off the roller to clean any hair or thread out .