Question about Canon PIXMA MX310 All-In-One Printer

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Canon mx310 scanner

We cannot use the scanner part of the system- we cannot locate the manual. It prints and copies fine-no luck on scanning

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  • Anonymous Feb 05, 2009

    I can't scan either, computer recognizes the printer but not the scanner.

  • nicky84 Feb 07, 2009

    i can print and copy fine but i carnt scan iv put what i want to scn on the glass plate press scan and colour but nothing happens it wont load onto the computer can you help for a canon pixma mx310

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I know i have the same problem
This is how you get around
sorry the scan button is useless but what you can do is fing the scanner and camera wizard on your windows computer and it is selfexplanitory from there

Posted on Feb 04, 2009

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1 Answer

My cannon mx310 wont scan photos


If you have the original CD that came with the printer, install it since the program will have the printer drivers. You didn't mention what operating system you have- I found some scanner drivers by googling "mx310 scanner drivers", and there are some out there- one site that had a free download was for a mac OS, but there are others for Windows. I have a Canon, and the way it scans is that you push scan on the printer, and it brings up the Canon Imaging Studio to receive the scan. I've never tried it without the program, but the net has drivers so I'm guessing they work, however I don't know.
You might be able to get a copy of a Canon CD from Best Buy- I know they keep copies to help people reload programs when they lose their CD.
Good luck, hope this helps, and thanks for using FixYa.

Sep 13, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon MP40 will not scan/copy


This is because you have NOT installed the actual Drivers for the scanner and the Scan Manager. Driver link below. Ensure you get entire package A:SO get the user manual, it shows you what to do.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=15603

May 14, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have mx310 copier/printer/fax/scanenr. i can copy and print but it will not scan. any suggestions?


I have a Canon Pixma MP470 and my scan control option is in the solution menu with the import option.
Try this: click start, click all programs, choose Canon utilities, choose solution menu, slide right and click on solution menu, your screen should show scan/import option, click on scan/import and chhose scan. I hope this is helpful, Good Luck.

Aug 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My copier and printer work just fine but cannot get the scanner to work at all...I have followed the instructions precisely. Isobel


Okay so the copy and print function works, but you can't scan to your computer?
Are all the drivers installed?

all the drivers etc are available at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=2613&modelid=15603#DownloadDetailAct

To test scanning, follow these steps
press start and select run to open run menu OR
hold down windows key and press R to open the run menu

in run type: mspaint and press ok

in the paint program that just opened click File and select from scanner or camera, scan a page and get back to me with results.

make sure the drivers are all installed. If you can copy with the printer (without the use of a computer) then the printer is perfectly fine and it comes down to settings or missing drivers on the computer.

Ekse

May 14, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

HAving trouble printing


Check and make sure you did buy the right one first.

Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon pixma MX310 scanner not working


I read somewhere that the printer/scanner must be plugged directly into the computer in order to scan.  I tried it, and it works.  Printing can be done wirelessly, but apparently not scanning!

Oct 09, 2008 | Canon PIXMA MX310 All-In-One Printer

7 Answers

Scan problems with Canon MX310


i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

Aug 16, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Can't Scan with MX310 hooked up to Time Capsule


If you mean you connected it to the airport, that only supporting printing, not scanning. Have to plug it into the computer.

Jul 02, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

NO scanning


How long is your USB cabel? Support recommends me to use cabel short than 3 meters, I bought 1,8 m cabel, what solved my similar problem (scanner freeze).

Mar 02, 2008 | Canon PIXMA MX310 All-In-One Printer

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